Compliance Administrator

Hoamco•Prescott, AZ

About The Position

Under the general supervision of the Community Manager, the Compliance Administrator supports the day-to-day operations of the community and its common areas and facilities. The role provides administrative management support while working with the Manager, Board of Directors, HOAMCO, an assigned Accountant, and other staff. The Administrator supports community values and aims to meet residents’ needs with a high level of satisfaction. Knowledge of HOA compliance is preferred.

Requirements

Associate degree or equivalent experience.
Two to three years of full-time office management or administrative experience.
Excellent verbal and written communication skills and telephone etiquette.
Advanced proficiency in Microsoft Office software and website applications.
Ability to work effectively and professionally with a diverse range of internal and external contacts.
Ability to design effective forms, reports, spreadsheets, presentations, and filing systems.
Ability to assess problems and formulate appropriate solutions.
Ability to multitask, manage priorities, and adapt to changing environments.
Ability to follow instructions and procedures.
Strong organizational skills and attention to detail.
Availability for evenings and days off for after-hours emergencies.
Ability to operate a vehicle for certain job functions; a motor vehicle record will be reviewed at hire and periodically thereafter to ensure satisfactory driving status.
Ability to lift less than 50 pounds and to move continuously, bend, sit, walk, and kneel.

Nice To Haves

Knowledge of HOA compliance.

Responsibilities

Support the Association Manager with the day-to-day management of communities.
Acquire and maintain working knowledge of applicable state and federal regulations, Association governing documents and policies, and HOAMCO policies.
Develop and maintain professional relationships with the Association Board of Directors, Association Manager, and other HOAMCO and Association staff.
Facilitate and attend homeowner association meetings as needed.
Oversee compliance processes and procedures to enforce restrictions and regulations.
Maintain up-to-date records of tasks relating to the community and its common areas.
Create forms, reports, spreadsheets, presentations, and filing systems to provide clerical assistance to the Association Manager, accounting department, ARC, and others as necessary.
Assist with administrative tasks, including reviewing budgets, preparing Board of Directors packets and agendas, recording and transcribing Board meetings, and administering the website and newsletter.
Ensure timely and accurate preparation of weekly, monthly, quarterly, and annual reports.
Respond professionally and promptly to electronic, paper, and telephone correspondence and customer problem-resolution issues.
Maintain residential files and records, including legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and Caliber and iSynergy files.
Provide customer service to homeowners regarding questions, complaints, and comments.
Draft correspondence and reports for homeowners, Association Boards of Directors, HOAMCO, and vendors in accordance with guidelines and procedures.
Perform regular community inspections to ensure Association and homeowner compliance with CC&Rs and policies.
Purchase supplies, obtain bids, and request contract preparation as necessary.
Assist the Association Manager with vendor management, including contracting, observation, procedure adherence, and evaluation.
Assist with or oversee project management.