Regulatory / Compliance Administrator

Arizona Department of Administration • Phoenix, AZ

2d • Onsite

About The Position

The Regulatory / Compliance Administrator works closely with the Assistant Director, Regulatory Legal Affairs Officer, and Enforcement Unit Manager to manage Real Estate Appraisal complaint files and Administrative Enforcement Section case files. The role tracks contracted investigators and monitors disciplined appraisers and other licensed persons for compliance with education or probation requirements, while preparing and monitoring related disciplinary correspondence.

The position prepares, drafts, and reviews reports, notices, forms, hearing notices, final orders, consent orders, and other legal documents, and files legal documents with the Office of Administrative Hearings. It communicates with internal and external parties, maintains databases and complaint statistics, posts statistics and enforcement actions to the Department website, and updates the National Registry regarding disciplinary matters.

Additional work includes reviewing appraisal and enforcement reports, updating policies and procedures, assisting with preparation for the biennial Appraisal Subcommittee review, coordinating the voluntary audit program for approved education classes, conducting case intake, coordinating with agency units, and calendaring hearings, deadlines, and meetings. The position reviews outgoing material for consistency, grammar, and completeness and follows up with internal and external parties.

Requirements

• Knowledge of Real Estate Appraisal Division statutes under ARS Title 32, Chapter 36 (Articles 1 through 5) and AAC Title 4, Chapter 46.
• Knowledge of legal terminology, legal forms, administrative court procedures, applicable time frames, and service of process procedures.
• Proficiency in using statutes, codes, and other legal resources, with strong legal-writing methods, techniques, and principles.
• Knowledge of the Uniform Standards of Professional Appraisal Practice (USPAP).
• Skill in researching and extracting information from statutes, codes, legal documents, and court decisions.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and organizational skills.
• Ability to elicit information in a legal investigation, write legal documents, and establish and maintain relationships with representatives of courts and government entities.
• Ability to work in a challenging, fast-paced environment, respond to changing priorities, and maintain a professional, positive, and supportive attitude.
• Ability to read and interpret state, federal, and local codes, laws, and regulations to prepare reports or apply them in work activities.
• Ability to organize, prioritize, and perform varied tasks while tracking multiple deadlines simultaneously.
• Ability to properly use and apply information from legal sources.
• Ability to apply strong analytical and logical thinking.
• For employees who drive on state business: maintain an acceptable driving record and complete any required driver training.
• Possess and retain a current, valid state-issued driver’s license appropriate to the assignment.

Responsibilities

• Manage and maintain Real Estate Appraisal complaint files and Administrative Enforcement files and records.
• Track the progress of contracted investigators.
• Monitor compliance with disciplinary terms imposed on disciplined appraisers and other persons licensed by the Department, including education or probation requirements.
• Prepare and monitor disciplinary correspondence.
• Prepare, draft, and review reports, notices, forms, hearing notices, final orders, consent orders, and other legal documents; file legal documents with the Office of Administrative Hearings.
• Respond to oral and written inquiries from internal and external parties, including other state agencies.
• Update databases and complaint statistics; post statistics and enforcement actions to the Department website; update the National Registry regarding disciplinary matters.
• Review appraisal and enforcement reports and update policies and procedures.
• Assist with preparations for the biennial Appraisal Subcommittee review of the Department.
• Coordinate the voluntary audit program for approved education classes.
• Review outgoing materials and legal documents for consistency, grammar, and completeness.
• Conduct case intake and coordinate with various agency units.
• Calendar court hearings, deadlines, and meetings, and conduct follow-up with internal and external parties.
• Perform other duties as assigned related to the position.

Benefits

• Optional short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• Life insurance and long-term disability insurance.
• Vacation and 10 paid holidays per year.
• Health and dental insurance.
• Retirement plan through the Arizona State Retirement System (ASRS).
• Sick leave.
• Paid Parental Leave program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed