Regulatory / Compliance Administrator

Arizona Department of Administration•Phoenix, AZ

About The Position

The Regulatory / Compliance Administrator works closely with the Assistant Director, Regulatory Legal Affairs Officer, and Enforcement Unit Manager. The position manages Real Estate Appraisal complaint files and Administrative Enforcement Section case files, including tracking contracted investigators and monitoring disciplined appraisers’ compliance with education or probation requirements. It prepares and monitors related disciplinary correspondence and drafts, reviews, and files a range of legal and administrative documents, including reports, notices, hearing notices, final orders, and consent orders. The role also responds to internal and external inquiries, maintains records and databases, compiles complaint statistics, publishes statistics and enforcement actions on the Department’s website, and updates the National Registry regarding disciplinary matters. Other work includes reviewing appraisal and enforcement reports, updating policies and procedures, supporting preparations for the biennial Appraisal Subcommittee review, coordinating the voluntary audit program for approved education classes, conducting case intake, and coordinating across agency units. The position calendars hearings, deadlines, and meetings and follows up with internal and external parties. The position is located at 100 North 15th Avenue, Phoenix, Arizona 85007. The annual salary range is $55,000–$65,000, depending on experience. The posting remains open until business needs are met.

Requirements

Knowledge of Real Estate Appraisal Division statutes under ARS Title 32, Chapter 36 (Articles 1 through 5) and AAC Title 4, Chapter 46.
Knowledge of legal terminology, legal forms, administrative court procedures, applicable time frames, and service of process procedures.
Proficiency in using statutes, codes, and other legal resources, and knowledge of legal-writing methods, techniques, and principles.
Knowledge of the Uniform Standards of Professional Appraisal Practice (USPAP).
Skill in researching and extracting information from statutes, codes, legal documents, and court decisions.
Excellent written, verbal, and interpersonal communication skills.
Strong analytical and organizational skills.
Ability to elicit information in a legal investigation, write legal documents, and establish and maintain relationships with court and government representatives.
Ability to work in a challenging, fast-paced environment, adapt to changing priorities, and maintain a professional, positive, and supportive attitude.
Ability to read and interpret state, federal, and local codes, laws, and regulations for preparing reports or applying them in work activities.
Ability to organize and prioritize varied tasks and track multiple deadlines simultaneously.
Ability to properly use and apply information from legal sources and demonstrate strong analytical and logical thinking.
Must possess and be able to retain a current, valid state-issued driver’s license appropriate to the assignment.
Employees who drive on state business must maintain an acceptable driving record and complete any required driver training; driver’s license record checks apply.

Responsibilities

Monitor compliance with disciplinary terms imposed on disciplined appraisers and other persons licensed by the Department.
Respond to oral and written inquiries from internal and external parties, including other state agencies.
Manage and maintain Real Estate Appraisal complaint files and Administrative Enforcement files and records.
Track the progress of contracted investigators.
Prepare and monitor disciplinary correspondence and draft, review, and prepare reports, notices, forms, hearing notices, final orders, consent orders, and other legal documents.
File legal documents with the Office of Administrative Hearings.
Update databases and complaint statistics, post statistics and enforcement actions on the Department’s website, and update the National Registry regarding disciplinary matters.
Review appraisal and enforcement reports and outgoing materials for consistency, grammar, and completeness.
Update policies and procedures, assist with preparations for the biennial Appraisal Subcommittee review, and coordinate the voluntary audit program for approved education classes.
Conduct case intake and coordinate with various agency units.
Calendar court hearings, deadlines, and meetings, and conduct follow-up with internal and external parties.
Perform other duties as assigned related to the position.