Regulatory / Compliance Administrator

Arizona Department of Administration • Phoenix, AZ

4d • $55,000 - $65,000 • Onsite

About The Position

The Regulatory / Compliance Administrator works closely with the Assistant Director, Regulatory Legal Affairs Officer, and Enforcement Unit Manager to manage Real Estate Appraisal complaint files, track contracted investigators’ progress, and maintain Administrative Enforcement Section case files. The position monitors disciplined appraisers and other Department licensees for compliance with assigned education or probation requirements, and prepares and monitors related disciplinary correspondence.

The administrator prepares, drafts, and reviews reports, notices, forms, hearing notices, final orders, consent orders, and other legal documents, and files legal documents with the Office of Administrative Hearings. The role also communicates with internal and external parties, updates databases and complaint statistics, publishes statistics and enforcement actions on the Department’s website, and updates the National Registry regarding disciplinary matters.

Additional duties include reviewing appraisal and enforcement reports; updating policies and procedures; assisting with preparations for the biennial Appraisal Subcommittee review; coordinating the voluntary audit program for approved education classes; reviewing outgoing materials for consistency, grammar, and completeness; conducting case intake; coordinating across agency units; calendaring hearings, deadlines, and meetings; and conducting follow-up with internal and external parties.

Requirements

• Knowledge of Real Estate Appraisal Division statutes under ARS Title 32, Chapter 36 (Articles 1 through 5) and AAC Title 4, Chapter 46.
• Knowledge of legal terminology, legal forms, administrative court procedures, applicable timeframes, and service of process procedures.
• Proficiency in using statutes, codes, and other legal resources, and strong methods, techniques, and principles for legal writing.
• Knowledge of the Uniform Standards of Professional Appraisal Practice (USPAP).
• Skill in researching and extracting information from statutes, codes, legal documents, and court decisions.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and organizational skills.
• Ability to elicit information in a legal investigation, write legal documents, and establish and maintain relationships with court and government representatives.
• Ability to work in a challenging, fast-paced environment, adapt to changing priorities, and maintain a professional, positive, and supportive attitude.
• Ability to read and interpret state, federal, and local codes, laws, and regulations to prepare reports or apply them in work activities.
• Ability to organize, prioritize, and perform varied tasks while tracking multiple deadlines simultaneously.
• Ability to properly use and apply information from legal sources.
• Ability to apply strong analytical and logical thinking.
• Possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment.
• Employees who drive on state business must maintain an acceptable driving record and complete any required driver training; driver’s license record checks may apply.

Responsibilities

• Manage and maintain Real Estate Appraisal complaint files and Administrative Enforcement files and records.
• Track the progress of contracted investigators.
• Monitor compliance with disciplinary terms imposed on disciplined appraisers and other Department licensees, including education and probation requirements.
• Prepare and monitor disciplinary correspondence.
• Prepare, draft, and review reports, notices, forms, hearing notices, final orders, consent orders, and other legal documents; file legal documents with the Office of Administrative Hearings.
• Respond to oral and written inquiries from internal and external parties, including other state agencies.
• Update databases and complaint statistics; post statistics and enforcement actions to the Department website; and update the National Registry regarding disciplinary matters.
• Review appraisal and enforcement reports and outgoing materials for consistency, grammar, and completeness.
• Update policies and procedures and assist with preparations for the biennial Appraisal Subcommittee review of the Department.
• Coordinate the voluntary audit program for approved education classes.
• Conduct case intake and coordinate with agency units.
• Calendar court hearings, deadlines, and meetings, and conduct internal and external follow-up.
• Perform other duties related to the position as assigned.

Benefits

• Optional short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• Life insurance and long-term disability insurance.
• Vacation and 10 paid holidays per year.
• Health and dental insurance.
• Retirement plan through the Arizona State Retirement System, with enrollment eligibility effective after 27 weeks of employment.
• Sick leave.
• Paid parental leave program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed