Compliance Specialist - Jacksonville Regional Office

WRH Realty Services.•Jacksonville, FL

12d

About The Position

The Compliance Specialist is primarily responsible for reviewing and approving files for a portfolio of affordable properties, monitoring file compliance and move-in activity, and preparing reports required by state agencies, syndicators, monitors, and trustees. The role also provides daily guidance and customer service to the affordable properties in the portfolio. The position includes reviewing prospective resident applications and supporting documentation, preparing for state audits, monitoring recertifications and required corrections, and tracking utility allowance information. Minimal travel may be required.

Requirements

Knowledge and understanding of compliance regulations.
Prior multifamily compliance experience.
Experience in NCHFA, FHFC, and TDHCA.
Strong attention to detail.
Ability to stay organized and multitask.
High school diploma required.
Excellent written, verbal, and customer service skills.
Proficiency with current technology.
Proven ability to establish and maintain strong relationships with the management team.
Strong interpersonal skills, including the ability to work with senior executives and in teams.

Nice To Haves

College degree strongly preferred.

Responsibilities

Monitor file compliance and move-in activity for a portfolio of affordable apartment communities.
Review and approve prospective resident applications through application software, including credit and criminal reports, income, child support and asset verifications, and other compliance documents.
Prepare and review annual and monthly reports for state agencies to demonstrate continuing compliance.
Prepare and review quarterly reports for investors, syndicators, and trustees.
Assist in preparing portfolio properties for upcoming state audits.
Review resident income certification documentation before move-in, including leases, addendums, and Tenant Income Certification information.
Monitor, review, and approve annual recertification documentation based on state requirements.
Monitor and review correction lists for recertification and move-in paperwork.
Answer questions and provide guidance to affordable properties in the portfolio as part of daily customer service.
Monitor utility allowance information quarterly and advise of changes needed to rent payments.

Benefits

100% company-paid virtual health and wellness support.
Medical, dental, vision, and disability coverage.
Health Savings Account with company contributions.
Fully paid life insurance.
401(k) with company match.
Generous paid time off, up to 25 days in the first year.
Employee Absence Bank.
Pet insurance.
Supplemental coverage options, including critical illness, hospital, legal, and identity theft protection.
Unique incentives designed to support and reward employees' personal and professional journey.