Compliance Specialist, Investigation

IVARI•Toronto, ON

3d•CA$70,000 - CA$90,000•Hybrid

About The Position

The Compliance Specialist, Investigations is a new vacancy that will be responsible for supporting the Distribution Compliance program through conducting advisor investigations and data and trends analysis. You will ensure all assigned investigations are handled in a fair, transparent, objective, and factual manner in accordance with regulatory requirements, fair treatment obligations and ivari policies.

Requirements

Post-secondary education that would align with the position
Minimum 5 years’ experience in a compliance investigative role in the financial services industry at a bank, insurance company, or securities firm
Sound understanding of insurance activities, products, and practices
Strong verbal and written communication skills
Strong analytical skills to make rational and logical deductions at times with limited information
Ability to gather, analyze, organize, document and present large volumes of information in a succinct and organized manner.
Current knowledge of regulations including relevant insurance policies and regulatory notices, applicable provincial and territorial rules, and regulations

Nice To Haves

Financial services industry association memberships are an asset
Bilingual in English and French (verbal and written) is an asset
Technical knowledge and skill/ability with information and data management related tools

Responsibilities

Gather information and conduct impartial, independent, and objective investigations of sales advisors
Develop and maintain a high level of expertise in regulations, directives and guidance which apply to ivari sales advisors
Make recommendations for actions based on investigations
Ensure effective and timely communications with stakeholders on investigations, including courses of action, outcomes, associated risks and recommendations
Prepare investigation report or substantive response letters for each investigative matter
Monitor advisors’ corrective and remedial action plans
Assist in review of escalated complaints in accordance with fair treatment and regulatory obligations
Provide a Final Position Letter to the complainants and/or regulators
Monitor and analyze trends in sales advisor’s conduct to recommend proactive measures for risk mitigation strategies to management