OPS INVESTIGATION SPECIALIST II - 64801130

State of Florida•Tampa, FL

3d•Onsite

About The Position

The Florida Department of Health’s Division of Medical Quality Assurance, Bureau of Enforcement, Investigative Services Unit, is hiring an OPS Investigation Specialist II for its Tampa Field Office. This full-time OPS position involves examining, evaluating, inspecting, monitoring, and investigating compliance with laws and regulations governing licenses, licensees, permits, permit holders, and regulated businesses. The role includes facility inspections and investigations, evaluating eligibility information, supporting enforcement and prosecution, communicating with the public and other agencies, and preparing reports. The office is located in Tampa, Florida, and primarily covers Hernando, Hillsborough, Pasco, and Polk counties. The employee must be willing to work physically in the office and travel to healthcare-related businesses and facilities. The position may require emergency duty before, during, or beyond normal work hours or days. A valid driver’s license, background investigation, fingerprinting, and participation in direct deposit are required. The role also requires current authorization to work in the United States without employer sponsorship.

Requirements

At least two years of professional experience in one or more of the listed fields: investigations, law enforcement, juvenile or adult criminal justice, regulatory inspections or compliance, resource protection, affirmative action, equal employment opportunity, regulatory work as a paraprofessional or higher, claims adjusting, auditing, financial examining, land appraisal, land-use planning or consulting, land acquisitions, social work, human relations, personnel, or work as a licensed healthcare professional regulated by the Division of Medical Quality Assurance.
Proficient computer skills, including Word, Excel, PowerPoint, and Outlook; knowledge of computer databases and the agency’s compliance management and licensing systems.
Knowledge of laws, legal codes, court procedures, and government rules and regulations.
Knowledge of English language structure and content, including vocabulary, spelling, composition, and grammar; ability to understand work-related written materials and communicate effectively in writing and orally.
Ability to establish and maintain effective working relationships; plan, organize, and prioritize work; and work independently.
Ability to investigate and research, locate and identify essential information, and structure or classify multiple pieces of information.
Ability to inspect and evaluate quality, use logic and analysis to compare approaches, maintain accuracy and attention to detail, and preserve strict confidentiality.
Ability to drive a state-owned vehicle for more than two hours and over 100 miles per day, navigate roadways, and locate street addresses using road maps or internet street-search programs.
Must be willing to work physically in the office to perform the position’s duties.
Valid driver’s license required.
Must satisfactorily complete a background investigation and fingerprinting and participate in direct deposit.
Must have current authorization to work in the United States without employer sponsorship.
Must be able to learn and communicate effectively in English, orally and in writing.

Nice To Haves

High school diploma or equivalent.
Bachelor’s degree from an accredited college or university in a related field of study may substitute for the required experience.

Responsibilities

Complete routine, new-opening, change-of-location, apprentice, and closing inspections of healthcare facilities and establishments.
Investigate possible criminal violations and alleged violations in healthcare facilities.
Maintain good public relations with licensees, the general public, local authorities, and other state agencies through personal contact and communication.
Coordinate with Department of Health investigators on alleged violations through inspections, investigations, and audits concerning Florida Statutes and applicable Board Administrative Rules; investigations may include interviewing witnesses and obtaining information relevant to compliance.
Evaluate eligibility information and determine eligibility or liability, approving or disallowing applications or licenses.
Visit establishments to verify that valid licenses and permits are displayed and licensing standards are upheld.
Conduct inspections and investigations of agencies and individuals performing regulated activities to assess compliance with applicable laws and regulations.
Warn violators of infractions or penalties.
Assist attorneys in prosecuting cases.
Coordinate and promote regulatory and consumer-services research and education.
Confer with officials and technical or professional specialists, and interview individuals to obtain information or clarify facts.
Prepare reports of activities, evaluations, recommendations, and decisions.
Maintain and provide information and documents, and respond to questions about permits, regulations, or disciplinary actions.
Interpret laws, administrative orders, governmental regulations, or regulatory provisions for individuals and employers.
Perform other duties as required.