OPS TRAINING SPECIALIST II - 42903024

State of Florida • Tallahassee, FL

20h

About The Position

The Florida Department of Agriculture and Consumer Services, Division of Administration, Director’s Office, is hiring an OPS Training Specialist II in an open competitive opportunity. This full-time Other Personal Services position is responsible for developing, evaluating, updating, and delivering workforce training and learning resources. The role uses instructional design methodologies and works with subject-matter experts and program offices to create accessible classroom, online, self-study, and blended learning. The specialist also supports curriculum review, training pilots, the Department’s training resource library, and its Learning Management System.

The position pays $18.00 per hour. Employment is contingent on passing a background screening, including fingerprinting. OPS employees may participate in certain state benefit plans subject to applicable eligibility requirements.

Requirements

• High school diploma or equivalent and five years of professional or nonprofessional experience in training, education, staff development, personnel, or an agency program area; or a bachelor’s degree and one year of such professional experience; or a master’s degree, which may substitute for the required experience.
• Skills in training and instructional design, including high-quality and effective training design.
• Demonstrated knowledge of Section 508 compliance and accessibility standards.
• Professionalism and excellent communication and presentation skills when working with all levels of leadership, management, and staff.
• Skills with adult learning theory.
• Proficiency in Microsoft Word, PowerPoint, the Office Suite, and Microsoft Teams.
• Skills working independently, determining work priorities, and ensuring assignments are completed properly.
• Exceptional critical-thinking skills.
• Strong interpersonal skills, including the ability to establish and maintain effective working relationships and teach, coach, and mentor the workforce.
• Ability to learn and improve training programs and learning management system processes.
• Ability to make decisions and recommend solutions.
• Knowledge of project management principles for instructional design projects.
• Ability to collaborate within a cross-functional team.
• Ability to show respect and professional interest through speech, nonverbal communication, and active listening.
• Successful completion of a background screening, including fingerprinting, as a condition of employment.

Nice To Haves

• Excellent skills with Articulate Storyline and design tools such as Canva, InDesign, and Photoshop.

Responsibilities

• Develop and review training plans and storyboards for new and updated training content.
• Design, develop, and deliver training programs using varied instructional techniques and formats.
• Add interactivity to training to confirm knowledge transfer and quality of information delivery.
• Collaborate with subject-matter experts to develop new training and incorporate feedback and content changes.
• Use instructional design methodologies to develop or evaluate workforce learning resources, including required trainings, training programs, and specialty courses, based on Department needs.
• Ensure training meets Section 508 accessibility, usability, and functionality standards across classroom, online, self-study, and blended learning formats.
• Pilot new training when appropriate and make necessary revisions before implementation.
• Assist program offices in planning and developing pilot learning programs, evaluating results, and using findings to establish or modify learning programs.
• Participate in or facilitate curriculum review committees with program training managers or coordinators.
• Assist with collecting training materials and coordinating a revision calendar for curriculum updates.
• Review historical training to determine whether it would benefit from eLearning technology.
• Work with the POD team to update the training resource library.
• Support the LMS team in maintaining and updating courses in the Department’s Learning Management System.
• Create training for statewide implementation and establish expectations for curriculum content that must be covered statewide.
• Perform other duties as assigned.

Benefits

• Participation in state group insurance, subject to eligibility requirements.
• Participation in the Florida Deferred Compensation Plan (457b).
• State of Florida 401(a) FICA Alternative Plan, a tax-deferred retirement savings plan; does not apply to previous FRS retirees.
• Flexible Spending Accounts.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED