Technical Training Specialist- Gas Ops

CenterPoint Energy•Houston, TX

About The Position

Plan, design, develop, implement, and direct technical training and development programs that improve or enhance individual performance, with a focus on quality and safety. The role supports the delivery of technical training through classroom, on-the-job, and WebEx or virtual methods, choosing approaches appropriate for employees with varied experience and expertise. It provides strategic consulting on training initiatives and Operator Qualification training, and contributes to organization-wide training program design and implementation. The specialist develops instructional materials in accordance with company procedures, regulatory guidelines, and industry best practices. The role also supports field personnel and supervisors, assesses the effectiveness of training, and recommends improvements to curricula and instructional programs. Training must keep employee skills current with applicable technologies, codes, statutes, rules, manufacturers’ procedures, and company procedures.

Requirements

  • Bachelor’s degree in Instructional System Design, Occupational Education, Industrial Technology, or a related field from an accredited college or university; relevant job-related CenterPoint Energy experience will be considered for candidates without a degree.
  • At least 3 years of experience developing and/or delivering technical training programs.
  • Experience in energy delivery, energy production, or a similar technical field will suffice.

Responsibilities

  • Facilitate or support technical training delivery to keep employee skills current.
  • Deliver training in classroom, on-the-job, and WebEx or virtual settings, and analyze which methods meet the needs of a multigenerational workforce with varied experience and expertise.
  • Provide strategic consulting on training and technical training for organization-wide initiatives and projects.
  • Participate in the design, development, and implementation of training programs with broad organizational scope.
  • Develop training materials in accordance with company procedures, regulatory guidelines, and industry best practices, including handbooks, job aids, models, multimedia visual aids, computer- and web-based tutorials, and standard operating procedures.
  • Provide strategic consulting to ensure Operator Qualification training meets or exceeds regulatory and company requirements.
  • Facilitate or participate in training analysis, implementation, testing, and documentation to keep employee skills current with technologies, codes, statutes, rules, manufacturers’ procedures, and company procedures.
  • Analyze applicable safety and regulatory policies and procedures and recommend changes to ensure they are addressed in instructional system design.
  • Provide ongoing technical resources to field personnel and supervisors to support individual and organizational performance and goals.
  • Research advancements in educational technologies and methods and evaluate the effectiveness of training and development programs using appropriate data collection instruments and procedures.
  • Recommend or implement innovative solutions, modifications, and enhancements to training curricula and instructional programs.
  • Evaluate the effectiveness of training and development programs annually.
  • Keep informed about adult-learning theories, practices, procedures, and techniques for assessing whether learners acquire taught knowledge and skills and educational objectives are met.

Benefits

  • Competitive pay
  • Paid training
  • Benefits eligibility beginning on the first day
  • Transit subsidies
  • Flexible work schedule
  • Paid holidays and paid time off
  • Access to fitness club discounts and an on-site wellness center at the Houston headquarters
  • Professional growth and development programs, including tuition reimbursement
  • 401(k) Savings Plan with a dollar-for-dollar company match up to 6% and a 3% company contribution regardless of employee contribution
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