Investigation Oversight and Compliance Supervisor
About The Position
Oak Hill is seeking a detail-oriented and collaborative supervisor to oversee investigation quality, compliance, and implementation of recommendations across Community Programs and Education services. The role ensures investigations are thorough, fair, timely, and compliant with Department of Developmental Services (DDS), Department of Public Health (DPH), and organizational standards. The supervisor serves as a resource to investigators, managers, and leadership and drives continuous improvement in investigative practices. The position is in the Legal department and reports to the Secretary & General Counsel. It is a hybrid role involving office work, remote work, and occasional travel. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m. Compensation is $85,000–$95,000 per year. The position is full-time, non-union, and exempt.
Requirements
- Experience conducting, managing, or reviewing investigations involving abuse, neglect, compliance, quality assurance, incident management, or regulatory oversight.
- Strong understanding of investigative methodology, documentation standards, and regulatory requirements.
- Excellent written communication, report-writing, and analytical skills.
- Experience training, coaching, and developing staff.
- Strong organizational skills and ability to manage multiple priorities and deadlines.
- Ability to maintain confidentiality and handle sensitive matters professionally and discreetly.
- Bachelor's degree in Human Services, Social Work, Criminal Justice, Healthcare Administration, or a related field is preferred.
Responsibilities
- Oversee the quality and timeliness of Abuse and Neglect investigations.
- Review and assign investigation intakes to qualified investigators.
- Participate in an on-call rotation to provide guidance on abuse and neglect reporting requirements.
- Monitor investigations for compliance with established timelines and reporting standards.
- Manage the investigation and recommendations SharePoint system.
- Review completed investigations for fairness, completeness, and compliance with Oak Hill, DDS, and DPH requirements.
- Return investigations for revision when they do not meet quality standards.
- Monitor and oversee the administrative leave process associated with investigations.
- Ensure investigators provide required status updates throughout the investigative process.
- Track and verify completion of corrective actions and recommendations resulting from investigations.
- Identify and develop future investigators through training and mentorship.
- Facilitate individual and group training sessions on investigative best practices.
- Prepare investigation reports and supporting documentation for executive review.
- Partner with Human Resources on registry-related documentation and processes.
- Coordinate registry cases and collaborate with DDS legal and regulatory representatives.
- Provide senior leadership with regular updates on investigation status, trends, and outcomes.
Benefits
- Competitive compensation and recognition
- Generous paid time off
- Medical, dental, and vision coverage
- Oak Hill funds up to 50% of eligible HSA contributions
- Employer-paid long-term disability insurance
- Free and low-cost life insurance options
- 403(b) retirement plan with an employer contribution of 9.5% at no cost to employees
- Tuition reimbursement, including additional opportunities for employees pursuing advanced clinical education
- Professional development opportunities
- Paid training and required certifications
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What This Job Offers
Job Type
Full-time
Career Level
Manager
