Compliance Coordinator

Otis•Harrisburg, PA

1d•Onsite

About The Position

Otis Elevator Company is seeking a Compliance Coordinator to support its Harrisburg and Allentown branches. The position coordinates elevator inspection and compliance activities while providing administrative support to branch operations. The successful candidate is organized, self-motivated, detail-oriented, and able to manage multiple priorities with minimal direction. The candidate may be based at either the Allentown, PA, or Harrisburg, PA, office. The role coordinates inspections and testing, tracks results and compliance actions through completion, maintains records, and works with customers, field teams, inspectors, regulatory authorities, and branch staff. It also supports branch administration, including reports, shared inboxes, purchase orders, invoices, files, and customer and building information.

Requirements

High school diploma or equivalent required.
Strong Microsoft Office skills and ability to learn company systems.
Excellent organization, communication, follow-up, and problem-solving skills.
Ability to prioritize multiple deadlines, work independently, and collaborate effectively across teams.
Ability to appropriately handle sensitive and confidential information.

Nice To Haves

Bachelor’s degree preferred.
Previous administrative, operations support, or compliance experience preferred.
Experience with inspections, testing, construction, building services, field operations, or another regulated environment is a plus.
Highly organized, detail-oriented, customer-focused, and comfortable managing a high volume of work in a fast-paced environment.
Strong communication, coordination, and problem-solving skills.
Prior elevator-industry experience is not required.

Responsibilities

Coordinate state and local elevator inspections and testing with customers, field teams, inspectors, and regulatory authorities.
Track inspection results, deficiencies, violations, corrective actions, and compliance deadlines through completion.
Maintain accurate records of preliminary orders, violations, deficiencies, customer responsibilities, and required proposals.
Coordinate corrective work with Mechanics, Field Supervisors, Service Managers, and customers.
Follow up on outstanding customer documentation, proposals, access requirements, and building owner responsibilities.
Prepare and distribute compliance correspondence and reports to customers, operations, sales, and branch leadership.
Submit and track certificates, extensions, affidavits, clearance documentation, and other regulatory requirements.
Identify delays, escalate issues when needed, and support timely resolution and final clearance.
Provide general branch administrative support, including reports, shared inbox management, purchase orders, invoices, files, and customer and building information.

Benefits

401(k) plan with a generous company match and an automatic retirement contribution.
Medical, prescription drug, dental, and vision coverage for the employee and eligible dependents.
Three weeks of paid vacation and paid company holidays.
Paid sick leave.
Employee assistance and wellness incentive programs.
Life insurance and disability coverage.
Voluntary legal, pet, home, and auto insurance options.
Birth/adoption and parental leave benefits.
Adoption assistance.
Tuition reimbursement.
Service anniversary recognition and spot performance bonus opportunities.