Compliance Coordinator

Commercial Fire Protection, Inc.•Oakland, CA

6d•$25 - $37

About The Position

The Compliance Coordinator is responsible for accurately creating, tracking, and submitting fire life safety inspection, repair, and retest reports. The role ensures required documentation is complete and compliant and is delivered to customers and Fire Departments (AHJs) in a timely manner. Working closely with field technicians, Coordinators, and the Portfolio Manager, the Compliance Coordinator moves inspections through the full cycle from inspection to repair to retest while maintaining accuracy, organization, and compliance. The role also prepares service and repair estimates.

Requirements

Strong organizational skills and attention to detail.
Experience using Google Sheets and/or Excel, Adobe, and Microsoft Word.
Ability to manage deadlines and a high volume of tasks in an organized way.
Comfortable following up persistently with technicians and internal teams.
Ability to apply judgment when preparing estimates.
Flexibility to adapt to changing priorities in a dynamic work environment.
Ability to work overtime or weekends as needed or requested.

Nice To Haves

2+ years of experience in compliance, service coordination, or a related operations role in a service industry.
Familiarity with the Fire Life Safety industry and NFPA standards.

Responsibilities

Create and manage inspection reports, track repairs, and create retest reports in a high-volume, detail-oriented workflow.
Track inspections through completion and ensure all required technician documentation is received.
Follow up with technicians by phone, text, and email to resolve missing or incorrect information.
Send completed reports to customers and upload them to required compliance/AHJ portals.
Prepare repair and service estimates, including pricing parts and working with the Coordinator and Portfolio Manager to ensure labor and materials are correct.
Follow up with customers regarding estimates, track estimate approvals, and collaborate with the Coordinator to support timely scheduling of repairs and retests.
Communicate professionally with customers regarding report status and next steps.
Maintain organized tracking in Google Sheets or Excel.
Perform internal audits of reports and status updates for management.
Perform other duties and responsibilities as requested or required.