Compliance Coordinator

INTEREXCHANGE INC•New York, NY

4d•$70,000 - $70,000•Hybrid

About The Position

InterExchange is seeking a Compliance Coordinator for its Summer Work Travel J-1 visa program. The role maintains accurate participant records in SEVIS (the U.S. Department of Homeland Security’s Student and Exchange Visitor Information System) and helps vet and train international cooperating agents who recruit participants abroad. The coordinator serves as an Alternate Responsible Officer (ARO) under the direction of the U.S. Department of State and maintains expertise in J-1 visa regulations. The position supports participants throughout the program, including reviewing applications, interviewing direct placement participants, issuing DS-2019 forms and program support letters, tracking participation, and responding to documentation needs. It also manages annual vetting, training, contracts, fees, allocations, and performance records for international cooperating partners; helps answer regulator requests and manage incident reports; and works with internal teams to keep program information accurate. This is a full-time, exempt position with a starting base salary of $70,000 annualized. The schedule is Monday to Friday, 9:30 a.m. to 5:30 p.m., with flexible start and end times and additional hours if needed. The position follows a hybrid schedule, with three days per week at InterExchange’s New York City headquarters. The start date is TBD, and applications are accepted on a rolling basis until the position is filled.

Requirements

Two to three years of administrative experience in a deadline-driven, customer-facing role.
U.S. citizenship or permanent residency, as federal program regulations require this for anyone serving as an ARO.
Ability to communicate and work effectively with people across cultures.
Comfort with computers and database management.
Strong written and verbal communication skills.
Strong time-management and organizational skills, including the ability to prioritize, meet tight deadlines, and handle last-minute changes.
Genuine attention to detail; motivation, proactivity, and flexibility; professionalism and calm under pressure; and tact, diplomacy, and strong people skills.

Nice To Haves

Experience with CRM tools, especially HubSpot.
Ability to speak more than one language.

Responsibilities

Serve as an Alternate Responsible Officer in SEVIS and maintain expertise in J-1 visa regulations.
Create DS-2019 forms and replacement forms using bulk and manual processing as needed.
Monitor participants in SEVIS and manage SEVIS-related email correspondence.
Lead annual SEVIS process training for Work & Travel team members.
Review participant applications, documents, and application updates.
Interview direct placement participants, issue their DS-2019 forms, track participation, and provide additional information and documentation as needed.
Issue program support letters to participants and ensure material requests are processed promptly.
Vet international cooperators annually and collect and maintain vetting documentation.
Track international cooperator contracts and update the foreign entity price list annually and in the online application system.
Schedule and lead PowerPoint trainings and online regional sessions for international cooperators, and send follow-up materials.
Track international cooperator fees, allocations, and performance in the FileMaker database.
Correspond with international cooperators to share policy, answer questions, and coordinate participant information.
Support the International Compliance Manager with international cooperator training and compliance, including editing compliance materials.
Explain Exchange Visitor Program regulations clearly and expertly.
Help respond to U.S. Department of State requests for information, create incident reports, and support case management.
Maintain and update regulatory documentation sent to the U.S. Department of State.
Work with IT and marketing teams to keep program information accurate on the website and in the application system.