Compliance Auditor

City of New York•New York, NY

1d•$51,227 - $80,000•Hybrid

About The Position

The Compliance Auditor works in the Division of Economic and Financial Opportunity (DEFO) at the Department of Small Business Services (SBS). Under the supervision of the Field Audit Supervisor, this role helps ensure the division audits the mandated percentage of certification applicants each year and conducts additional audits as needed. The position supports certification decisions for minority- and women-owned business enterprises (M/WBEs), locally based enterprises (LBEs), and emerging business enterprises (EBEs). The auditor examines application materials and business records, conducts site visits and desk audits, interviews applicants, and evaluates business operations and eligibility. The role also assists applicants and clients through the certification process, drafts denial and revocation letters for supervisor review, maintains confidential records and client-system data, supports certification helplines and email inquiries, and assists with records management and special projects. The role may be eligible for remote work up to two days per week, but requires a strong in-person presence, travel throughout New York City's five boroughs, and on-site engagements as needed.

Requirements

High school graduation or equivalent and three years of experience in community work or community-centered activities related to the duties described, or equivalent education and/or experience.

Responsibilities

Review and analyze certification application documents, including financial, payroll, employee, tax, and contract records, for validity, accuracy, and completeness.
Conduct site visits and desk audits, interview certification applicants, and review business records to investigate eligibility and assess business operations, including workspaces, equipment, inventory, vehicles, and staffing.
Make eligibility recommendations based on analysis of applicants' business documentation.
Contact clients and SBS vendors by telephone and written correspondence to assist with completing certification applications.
Draft certification denial and revocation letters for the Field Audit Supervisor's review.
Securely maintain confidential data and routinely update the client management system.
Support inquiries through the M/WBE certification helpline and certification email accounts, and process lead requests in the Certification System.
Perform archiving and records-keeping tasks and establish and maintain comprehensive, secure, retrievable files.
Process partner agency addendums.
Provide excellent customer service and interactions with clients.
Assist with special projects, including supporting and maintaining existing certification partners, as needed.