Compliance Analyst - Communications and Training

Toyota Industries•Columbus, IN

About The Position

The Communications and Training Specialist on the North American Ethics & Compliance (E&C) team supports the development, implementation, and sustainment of communications, training, and engagement initiatives across the North and South American Group Companies of Toyota Industries Corporation. The role contributes to regional E&C initiatives and supports alignment with the global program. Reporting to the NA E&C Communications and Training Manager, the role works with the E&C team, business leaders, and other stakeholders to plan, develop, implement, and evaluate initiatives that help associates understand and apply ethics and compliance expectations. The successful candidate translates compliance priorities, regulatory requirements, and business risks into clear, engaging resources and campaigns that promote speaking up and listening up, integrity, ethical decision-making, and compliance with applicable laws, regulations, policies, and procedures. The role supports annual communications and training plans; develops learning and awareness materials; coordinates deployment and logistics; monitors participation, engagement, and effectiveness; and identifies opportunities for continuous improvement. The position may involve travel within North America and to South America.

Requirements

  • Bachelor’s degree in communications, public relations, education, learning and development, organizational development, marketing, business, compliance, or a relevant field.
  • 3–5 years of professional experience in ethics and compliance, regulatory compliance, corporate communications, learning and development, employee training, or a related field.
  • Experience supporting complex initiatives within a regional, multi-site, or global organization.
  • Strong project management skills, including the ability to manage multiple priorities and deadlines.
  • Strong stakeholder management and relationship-building skills.
  • Experience working with learning management systems (LMS) and/or training platforms.
  • Experience developing and delivering employee communications, training, awareness, and engagement initiatives, including translating complex information into clear, practical, engaging content for diverse audiences.
  • Experience analyzing metrics, reporting results, and identifying opportunities for improvement.
  • Effective problem-solving and critical-thinking skills.
  • Ability to collaborate across functions and organizational levels.
  • Customer-focused mindset and commitment to high-quality service and support.
  • Strong written, verbal, and presentation communication skills.
  • Results-oriented approach and ability to manage priorities and deliver outcomes.
  • Ability to sit or stand throughout the workday as needed and walk periodically on level surfaces.
  • Ability to reach above shoulder height and below the waist and lift materials as needed, including occasional lifting up to 25 pounds; proper lifting techniques are required.
  • Ability to concentrate, read, and comprehend complex data; frequent handling of documents and use of a computer and telephone.
  • Ability to drive safely and a valid driver’s license.
  • Valid passport, as international travel may be required.

Nice To Haves

  • Experience supporting culture, ethics, speak-up, or employee engagement initiatives.
  • Experience with Articulate 360 Storyline.
  • Experience with Microsoft Suite, especially SharePoint.

Responsibilities

  • Support the execution of E&C communications, training, and engagement plans by translating strategic priorities into actionable projects and deliverables.
  • Collaborate with subject matter experts, business leaders, and cross-functional stakeholders to understand business operations, compliance risks, organizational needs, and desired outcomes.
  • Support and, as applicable, lead end-to-end E&C training delivery, including planning, content development, deployment coordination, learner communications, performance tracking, reporting, and continuous improvement.
  • Develop, manage, and implement communications, awareness campaigns, and learning initiatives that reinforce compliance expectations, ethical culture, and Speak Up / Listen Up behaviors.
  • Translate complex ethics and compliance concepts, regulatory requirements, policies, procedures, reporting processes, and risk topics into clear and practical content for diverse employee audiences.
  • Create and maintain training and awareness materials, including e-learning modules, presentations, toolkits, guides, job aids, and leader resources.
  • Maintain E&C training, communications, and program resources so they remain accurate, current, accessible, and aligned with organizational requirements.
  • Build and maintain working relationships with business leaders, functional partners, and other stakeholders to support E&C initiatives.
  • Coordinate multiple concurrent projects and deliverables, ensuring initiatives are effective, timely, and aligned with program objectives.
  • Support deployment and administration of compliance training, including learner communications, LMS activities, completion monitoring, and stakeholder follow-up.
  • Monitor and report training, communications, and engagement metrics to assess effectiveness, identify trends and opportunities, and support data-driven decisions.
  • Identify opportunities to improve processes, content, delivery methods, and program effectiveness, and recommend enhancements.
  • Coordinate with external vendors, consultants, and service providers as needed to support E&C initiatives.
  • Support the regional E&C program in alignment with global program objectives, frameworks, and governance expectations.
  • Manage assigned projects, tasks, and activities and manage and/or lead assigned project teams.
  • Work in a constant state of alertness and in a safe manner.
  • Perform additional duties as assigned.
  • Travel within North America and potentially to South America, as required.
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