Compliance Analyst - Communications and Training

Toyota Material Handling•Columbus, IN

About The Position

The Communications and Training Specialist on the North American Ethics & Compliance team supports the development, implementation, and sustainment of communications, training, and engagement initiatives across the North and South American Group Companies of Toyota Industries Corporation. The role contributes to regional Ethics & Compliance initiatives and alignment with the organization's global program. Reporting to the NA E&C Communications and Training Manager, the position works with the E&C team and business leaders to plan, develop, implement, and evaluate communications, training, and awareness initiatives. It translates compliance priorities, regulatory requirements, and business risks into clear, engaging resources that help associates speak up and listen up, lead with integrity, make ethical decisions, and comply with applicable laws, regulations, policies, and procedures. The role supports annual communications and training plans; creates educational materials and awareness tools; coordinates program deployment and logistics; monitors participation, engagement, and effectiveness metrics; and identifies opportunities for continuous improvement. Travel within North America may be required up to 25%, possibly as high as 40%, and travel to and within South America may be required up to 3–5%. Up to two international trips may be required.

Requirements

Bachelor’s degree in communications, public relations, education, learning and development, organizational development, marketing, business, compliance, or a relevant field.
3–5 years of professional experience in ethics and compliance, regulatory compliance, corporate communications, learning and development, employee training, or a related field.
Experience supporting complex initiatives within a regional, multi-site, or global organization.
Strong project management skills and ability to manage multiple priorities and deadlines.
Strong stakeholder management and relationship-building skills.
Experience working with learning management systems (LMS) and/or training platforms.
Experience developing and delivering employee communications, training, awareness, and engagement initiatives, including translating complex concepts and information into clear, practical, engaging content for diverse audiences.
Experience analyzing metrics, reporting results, and identifying opportunities for improvement.
Effective problem-solving and critical-thinking skills.
Ability to collaborate across functions and organizational levels.
Customer-focused mindset and commitment to high-quality service and support.
Strong written, verbal, and presentation communication skills.
Results-oriented approach and ability to manage priorities and deliver outcomes.
Ability to drive safely and a valid driver’s license.
A valid passport is required if international travel is needed.

Nice To Haves

Experience supporting culture, ethics, speak-up, or employee engagement initiatives.
Experience with Articulate 360 Storyline.
Experience with Microsoft Suite, particularly SharePoint.

Responsibilities

Support execution of Ethics & Compliance communications, training, and engagement plans by translating strategic priorities into projects, deliverables, and implementation activities.
Collaborate with subject matter experts, business leaders, and cross-functional stakeholders to understand business operations, compliance risks, organizational needs, and desired outcomes.
Support and, as applicable, lead end-to-end delivery of training initiatives, including planning, content development, deployment coordination, learner communications, performance tracking, reporting, and continuous improvement.
Develop, manage, and implement communications, awareness campaigns, and learning initiatives that support ethical culture, compliance expectations, and Speak Up / Listen Up behaviors.
Translate complex ethics and compliance concepts, regulatory requirements, policies, procedures, reporting processes, and risk topics into clear, practical content for diverse employee audiences.
Create and maintain e-learning modules, presentations, toolkits, guides, job aids, leader resources, and other training and awareness materials.
Maintain Ethics & Compliance training, communication, and program resources so they remain accurate, current, accessible, and aligned with organizational requirements.
Build and maintain working relationships with business leaders, functional partners, and other stakeholders.
Coordinate multiple concurrent projects and deliverables, ensuring initiatives are effective, on schedule, and aligned with program objectives.
Support compliance training deployment and administration, including learner communications, LMS activities, completion monitoring, and stakeholder follow-up.
Monitor and report training, communications, and engagement metrics; evaluate effectiveness, identify trends and opportunities, and support data-driven decisions.
Identify opportunities to improve processes, content, delivery methods, and program effectiveness, and recommend enhancements.
Coordinate with external vendors, consultants, and service providers as needed.
Support the regional E&C program in alignment with global program objectives, frameworks, and governance expectations.
Manage assigned projects, tasks, and activities, and manage and/or lead assigned project teams.
Work in a constant state of alertness and in a safe manner.
Perform additional duties as assigned.