Complex Senior Sales Manager

Sonesta International Hotels Corporation•Austin, TX

7d•Onsite

About The Position

The Complex Senior Sales Manager drives revenue growth for The Stephen F Austin Royal Sonesta and Sonesta Bee Cave hotels. The role builds and maintains client relationships, develops new business, and positions both hotels as preferred choices for business travel, corporate accounts, meetings, and group stays. It involves strategic sales planning and execution in a fast-paced hospitality environment, with an emphasis on business transient and corporate travel sales. The position works onsite and splits time between the two hotel locations. It partners with Revenue Management, Operations, Marketing, and Front Office teams, and represents the hotels at client meetings, industry events, networking functions, and community activities. Local travel for sales calls and client meetings is required, with flexible availability for occasional evenings and weekends.

Requirements

Strong knowledge of business transient, corporate travel, negotiated rate, and hotel sales strategies.
Excellent communication, networking, presentation, and relationship-building skills.
Ability to prospect, negotiate, and close business opportunities in a competitive hospitality market for two hotel properties.
Strong organizational, analytical, and time-management skills, with the ability to manage multiple accounts and priorities.
Ability to travel locally for outside sales calls, networking events, and client meetings as needed.
Flexible availability, including occasional evenings, weekends, networking events, and client entertainment opportunities.
Ability to work onsite and split time between both hotel locations.
Passion for hospitality, relationship-building, sales strategy, and delivering exceptional guest and client experiences.

Nice To Haves

Previous hotel sales, hospitality sales, business transient sales, corporate travel sales, or business development experience.
Experience managing corporate accounts, business travel partnerships, RFPs, and client relationship development.
Experience using CRM systems, hotel sales platforms, and reporting tools.

Responsibilities

Drive hotel revenue growth through proactive sales focused on business transient, corporate travel, negotiated accounts, and local business opportunities.
Develop and maintain relationships with corporate clients, travel managers, business travelers, third-party partners, and local organizations.
Identify, prospect, and secure new business through networking, outside sales calls, site visits, lead generation, and relationship management.
Manage business travel accounts, negotiated corporate rates, preferred partnerships, and transient sales strategies to maximize occupancy and revenue performance.
Partner with Revenue Management, Operations, Marketing, and Front Office teams to align commercial strategies and optimize hotel performance.
Monitor market trends, competitor activity, business travel patterns, and account production to identify growth opportunities.
Conduct hotel site tours, client meetings, presentations, and networking events to promote the properties and strengthen relationships.
Maintain accurate sales activity, account details, revenue forecasts, and pipeline reporting in CRM and hotel sales systems.
Support group, meeting, catering, and event sales opportunities as needed to maximize total hotel revenue.
Achieve and exceed sales goals, revenue targets, and account production expectations through strategic sales planning and execution.
Represent the hotels at industry events, travel functions, business networking opportunities, and community engagement activities.
Help foster a collaborative, energetic, results-driven culture aligned with Sonesta’s People People philosophy.
Perform other duties as assigned.