Complex HR Director

Legacy Ventures•Corpus Christi, TX

About The Position

The Complex Human Resources Director works with assigned hotels to drive recruitment, onboarding, training, and ongoing team-member development; support positive team-member relations; and perform HR administration accurately and on time. The role maintains HR functions in an organized, procedurally detailed manner aligned with Legacy Ventures’ ideology and beliefs. It has a dual reporting relationship with the hotel General Managers and indirect reporting to Corporate Human Resources. The position supports recruiting and workforce planning; conducts onboarding and training; coordinates performance management and employee relations; processes payroll and supports labor and wage planning; administers benefits; and manages workplace injury reporting and safety documentation. The director also partners with Corporate Human Resources, follows company and brand standards, and performs other assigned job-related duties.

Requirements

  • One to three years of related experience and/or training.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
  • Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to draw and interpret bar graphs.
  • Ability to apply commonsense understanding to instructions in written, oral, or diagram form and solve problems involving several concrete variables in standardized situations.
  • Ability to meet the physical demands of the role, including regularly standing, using hands to handle objects or controls, and talking or hearing; occasionally walking and reaching; regularly lifting or moving up to 25 pounds, frequently up to 10 pounds, and occasionally up to 50 pounds. Reasonable accommodations may be made.
  • Vision abilities required include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Coach and support management on recruitment, onboarding, succession planning, professional development, and performance management.
  • Execute required pre-employment processes, including reference checks, job offers for property-level non-exempt positions, background and credit checks according to position requirements, and drug testing.
  • Support workforce planning for hiring, temporary staffing, transfers, and exits; conduct recruitment outreach and develop cost-effective recruitment plans using available resources.
  • Create and support internship programs as appropriate, including programs involving J-1 visa students and students from local colleges or universities.
  • Conduct timely onboarding and orientation; maintain training tracking and organized training documents; coach, mentor, and develop team members.
  • Coordinate and execute the company performance review process, and guide property leaders through coaching, counseling, and discipline processes.
  • Establish clear expectations and measures, and lead by modeling effective interpersonal skills, communication, trust, advocacy, and political acumen.
  • Develop and administer team-member relations programs, including grievance, coaching and counseling, recognition, and incentive programs.
  • Investigate team-member complaints and conflicts thoroughly, promptly, and confidentially in collaboration with the General Manager and Corporate Director of Human Resources.
  • Promote a fair, respectful, inclusive, empathetic, ethical work climate that supports team-member growth; collaborate with organizational stakeholders and adapt to team needs.
  • Process biweekly payroll accurately and on time in accordance with company standards and legal requirements.
  • Assist department managers with efficient staffing deployment according to labor standards; manage HR-related expenses using company practices; and complete annual property wage surveys before the budget timeline.
  • Oversee benefits enrollment, billing, and auditing; coordinate with plan administrators on enrollment information; maintain benefits records; administer open enrollment, new-hire enrollment, and qualifying life events; and reconcile monthly group insurance billing.
  • Manage timely reporting and follow-up for work-related injuries; maintain required injury and OSHA documentation, including First Reports of Injury, OSHA 300 Logs, and OSHA 300A postings.
  • Introduce, document, and reinforce safety practices and promote safe behaviors in accordance with company, insurance, and brand policies and guidelines.
  • Partner with the Corporate Director of Human Resources as needed and follow Legacy Ventures service standards, policies, conduct rules, and safe and efficient operating practices.
  • Perform other job-related duties as assigned.
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