Branch Complex Director

Wells Fargo Bank•Orlando, FL

About The Position

Wells Fargo is seeking a Branch Complex Director in Wealth and Investment Management as part of Wells Fargo Advisors. The role leads one or more branches within a market and builds an environment that fosters significant, sustained organic and inorganic growth. Organic growth is driven by coaching existing Financial Advisors in client acquisition, deepening client relationships through the full range of solutions, and establishing processes for outstanding client service. Inorganic growth is supported by building, maintaining, and hiring a robust cross-channel pipeline of Financial Advisors. The Director builds relationships with Financial Advisors, Client Associates, Governance and Support professionals, the market leader, and the communities served by the branches. The position owns branch activity in support of teams and clients, directs day-to-day workflow, escalates service and risk issues, and ensures coordinated client care. It is accountable for branch P&L and expense management and partners with market managers and the market leader to support market-wide growth. This is a non-producing role. The position also has customer contact and may assess customer needs and refer customers interested in a dwelling-secured product to a SAFE team member. The role assists customers without taking an application or offering or negotiating terms of a dwelling-secured transaction. Loan Originator qualification requirements apply, as do FINRA, state registration, licensing, background-screening, and ongoing regulatory requirements described in the posting. This position is not eligible for visa sponsorship.

Requirements

At least 10 years of Financial Advisory experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
At least 4 years of management or leadership experience.
US only: Successfully completed FINRA Series 7 and 63 examinations, or FINRA-recognized equivalents, sufficient to qualify for immediate FINRA registration.
Meet Consumer Financial Protection Bureau qualification requirements for Loan Originator positions, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Meet ongoing regulatory requirements, including additional screening if necessary.
US only: Obtain and/or maintain appropriate FINRA licenses for continued employment; complete Series 9 and 10 within 120 days and Series 65 or 66, or equivalent, within 180 days of commencing employment.
If Series 9 and 10 are not held at hire, have at least 18 months of experience functioning as a registered representative with Series 7 within the five years immediately preceding designation, and meet applicable prerequisite registration, fee, and examination requirements.
Comply with state law registration and licensing requirements; specific product licenses or SAFE licensing may apply.
Meet applicable enhanced financial fitness and criminal background standards and pass the required pre-hire background check.
Meet applicable SIE co-requisite requirements for specific FINRA qualification exams obtained after September 30, 2018.
Complete designated insurance license requirements within 90 or 180 days of commencing employment, depending on the number of licenses needed if they are not immediately available to transfer upon hire.
Comply with ongoing regulatory obligations, including periodic screening and mandatory reporting of certain incidents.
Provide information to the Wells Fargo Personal Account Dealing Team and follow applicable policies regarding outside activities or personal investing if required.

Nice To Haves

Ability to recruit and retain high-performing Financial Advisors.
Ability to balance multiple initiatives.
Ability to effectively manage a large and diverse team of direct reports.
Proven track record of coaching and driving growth.
Experience identifying and managing risk while adhering to governance processes.
Ability to partner with key stakeholders to solve problems and address client concerns.

Responsibilities

Recruit experienced Financial Advisors and retain talent to drive growth.
Lead the team to improve financial outcomes through increased net asset flows, lending balances, and same-store sales.
Develop a culture that drives employee engagement and growth in a branch or series of branches.
Manage branch operations and staff, maintain partnerships with centers of excellence and support partners, manage risk and compliance, oversee expenses and P&L, and manage exceptions.
Execute the Wealth and Investment Management group's strategic vision to help Advisors and Client Associates serve branch clients.
Collaborate with and influence professionals at all levels, including senior managers, centers of excellence, home office departments, and divisional leaders.
Serve as a visible leader in the branches and communities served.
Manage allocation of people and financial resources to meet commitments and align with strategic objectives.
Partner with the market leadership team to support branches and channels represented in the market.
Coach existing Financial Advisors in new client acquisition, deepening client relationships, and providing outstanding service and care.
Build, maintain, and hire a robust cross-channel pipeline of Financial Advisors.
Direct day-to-day workflow, escalate service and risk issues, and coordinate branch activity in support of teams and clients.
Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking applications or offering or negotiating transaction terms.