Branch Complex Director

Wells Fargo•Sioux Falls, SD

About The Position

Wells Fargo is seeking a Branch Complex Director in Wealth and Investment Management as part of Wells Fargo Advisors. The position leads one or more branches within a market and builds an environment that supports sustained organic and inorganic growth. The director coaches Financial Advisors in acquiring new clients, deepening existing client relationships through the full range of solutions, and delivering outstanding client service. The role also builds, maintains, and hires a cross-channel pipeline of Financial Advisors. The Branch Complex Director develops relationships with Financial Advisors, Client Associates, Governance and Support professionals, market leadership, and the communities served by the branches. The director owns activity supporting the team and clients, directs daily workflow, escalates service and risk issues, and ensures branch teams work together to care for clients. Responsibilities include branch P&L and expense management, risk and compliance oversight, staff management, and partnership with market leaders and other managers to support growth. This is a non-producing role. The position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The role does not involve taking an application or offering or negotiating transaction terms. Loan Originator qualification and ongoing regulatory requirements apply. The position is not eligible for visa sponsorship. Compensation includes base pay meeting or exceeding the applicable exempt salary threshold, with an opportunity to earn additional commission.

Requirements

  • 10+ years of Financial Advisory experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
  • 4+ years of management or leadership experience.
  • For U.S. candidates: FINRA Series 7 and 63 examinations, or FINRA-recognized equivalents, sufficient to qualify for immediate FINRA registration.
  • Loan Originator positions must meet Consumer Financial Protection Bureau qualification requirements, including applicable financial responsibility, character, financial fitness, and criminal background standards.
  • For U.S. candidates: obtain and/or maintain appropriate FINRA licenses for ongoing employment; complete Series 9 and 10 within 120 days and FINRA 65, 66, or equivalent within 180 days after starting, subject to the stated prerequisites and alternatives.
  • Meet applicable state registration and licensing requirements; specific product or SAFE licenses may apply.
  • Complete designated insurance license requirements within 90 or 180 days after starting, depending on the licenses needed, if they are not immediately transferable.
  • Successfully pass FINRA background screening before hire and comply with ongoing regulatory obligations, including periodic screening and mandatory incident reporting.
  • Provide information to the Wells Fargo Personal Account Dealing Team and comply with applicable policies regarding outside activities and personal investing, if applicable.
  • This position is not eligible for visa sponsorship.

Nice To Haves

  • Ability to recruit and retain high-performing Financial Advisors.
  • Ability to balance multiple initiatives.
  • Ability to effectively manage a large and diverse team of direct reports.
  • Proven track record of coaching and driving growth.
  • Experience identifying and managing risk while adhering to governance processes.
  • Ability to partner with key stakeholders to solve problems and client concerns.

Responsibilities

  • Recruit experienced Financial Advisors and retain talent to drive growth.
  • Lead the team to improve financial outcomes through increased net asset flows, lending balances, and same-store sales.
  • Develop a culture that drives employee engagement and growth in one or more branches.
  • Manage branch staff, partnerships with centers of excellence and support partners, risk and compliance, expenses and P&L, and exceptions.
  • Execute the Wealth and Investment Management strategic vision to help Advisors and Client Associates serve branch clients.
  • Collaborate with and influence professionals at all levels, including senior managers, centers of excellence, home office departments, and divisional leaders.
  • Serve as a visible leader in the branches and communities served.
  • Manage allocation of people and financial resources to meet commitments and align with strategic objectives.
  • Partner with market leadership to support branches and the channels represented in the market.
  • Direct day-to-day workflow, escalate service and risk issues, and ensure branch teams work together to care for clients.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking an application or offering or negotiating transaction terms.
  • Fulfill applicable risk and compliance obligations, including monitoring, escalation, and remediation of issues.
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