Hotel Human Resources (HR) Director | The Depot Complex

CSM Careers•Minneapolis, MN

About The Position

The Hotel Human Resources (HR) Director leads all human resources functions for The Depot Hotel Complex, which includes the Renaissance Minneapolis Hotel-The Depot and Residence Inn at the Depot. The role oversees talent acquisition, employee engagement and relations, training and development, compensation and benefits, HRIS and payroll, safety, and compliance. The Director partners with hotel leaders and corporate teams, provides guidance and coaching to employees and leaders, and manages and develops the HR Generalist. The role also participates on the Executive Committee and promotes a collaborative, positive, and professional work environment. This position requires a strong business focus and effective interpersonal skills. The successful candidate must be able to learn business operations, influence employees and leaders toward appropriate outcomes, and build positive partnerships across organizational levels. The stated annual rate is $95,000–$120,000, plus bonus. Duties may vary by brand and location, and management may add or change duties. This is an at-will employment relationship.

Requirements

Bachelor’s degree in Human Resources or a related field, or equivalent experience.
At least 5 years of professional HR experience.
Strong organizational and communication skills.
Excellent conflict management and problem-solving skills.
Effective time management skills and the ability to balance competing priorities.
Ability to learn business operations, influence employees and leaders toward appropriate outcomes, and build positive partnerships across organizational levels.
Ability to satisfactorily perform essential duties and meet physical-demand criteria, with or without accommodation.

Nice To Haves

HR certification through SHRM and/or HRCI.
Bilingual proficiency in English and Spanish; strongly preferred.
Experience in the hospitality or service industry; strongly preferred.

Responsibilities

Oversee recruiting, hiring, and onboarding efforts, including guiding the HR Generalist and leading recruitment for certain positions.
Collaborate with hiring managers on staffing needs, candidate selection, and recruiting practices; support workforce and succession planning with hotel leaders.
Promote positive employee relations and a collaborative, professional work environment; oversee engagement programs and events and improve employee communications and recognition.
Advise leaders on sensitive employee situations, performance management, and disciplinary actions; manage employee relations cases from intake through investigation, documentation, tracking, and resolution.
Identify employee relations trends and recommend proactive solutions; escalate elevated or repeated matters to the Sr. HR Business Partner.
Oversee training records and completion of required training; partner with hotel leadership on orientation and brand/service training, identify training needs, and provide coaching and developmental guidance.
Ensure timely processing of wage changes, monitor pay accuracy and equity, audit non-exempt incentive programs, and partner on market wage analysis and pay proposals.
Answer questions about benefits, assist with enrollment, and partner with corporate Benefits and vendors on benefits and leave programs.
Manage leave-of-absence cases and return-to-work processes, including accommodation evaluations when needed; escalate cases to the Sr. HR Business Partner as necessary.
Serve as the property HRIS subject matter expert and partner with corporate HR Operations on initiatives and implementations.
Lead the HR Generalist in maintaining accurate HRIS records and ensuring timely and accurate timecard approvals for bi-weekly payroll.
Work with department leaders to maintain a clean and safe work environment and collaborate with Loss Prevention and Engineering leaders to address safety and security concerns.
Maintain workers’ compensation and safety program compliance, follow up on incidents, and partner with the Director of Loss Prevention on monthly Safety Committee meetings and follow-through.
Stay current on employment laws and ensure fair and consistent application of federal, state, and local laws and fair employment practices.
Oversee personnel record maintenance and Form I-9 completion and recordkeeping; partner with hotel leaders to ensure required company, brand, legal, and certification training compliance.
Adhere to CSM Standard Operating Procedures and uphold CSM’s Values and Employee Handbook expectations.
Participate in the Executive Committee and partner with its members to promote a collaborative, positive, and professional environment.
Coach, develop, and manage the performance of the HR Generalist; conduct interviewing, selection, termination, retention, training, and performance evaluation responsibilities for direct reports.
Treat customers and co-workers positively and respectfully and perform duties safely and effectively.