Hotel Human Resources (HR) Director | The Depot, Complex

CSM Corporation•Minneapolis, MN
•$95,000 - $120,000

About The Position

The Depot Hotel Complex, which includes the Renaissance Minneapolis Hotel-The Depot and Residence Inn at the Depot, is hiring a Hotel Human Resources (HR) Director to lead all human resources functions for the property. Areas of responsibility include talent acquisition, employee engagement, employee relations, training and development, compensation and benefits, HRIS and payroll, safety, compliance, and leadership of the HR Generalist. The Director participates on the Executive Committee and partners with hotel leaders and corporate teams to support workforce planning, employee relations, training, benefits, safety, and HR operations. The role requires a solid business focus and effective interpersonal skills. The stated annual rate is $95,000–$120,000, plus bonus.

Requirements

  • Bachelor’s degree in Human Resources or a related field, or equivalent experience.
  • At least 5 years of professional HR experience.
  • Solid business focus and effective interpersonal skills.
  • Ability to learn business operations, influence employees and leaders toward appropriate outcomes, and build positive partnerships across organizational levels.
  • Strong organizational and communication skills.
  • Excellent conflict management and problem-solving skills.
  • Effective time management skills and ability to balance competing priorities.

Nice To Haves

  • SHRM and/or HRCI HR certification.
  • Bilingual proficiency in English and Spanish; stated as a strong preference.
  • Experience in the hospitality or service industry; stated as a strong preference.

Responsibilities

  • Oversee the HR Generalist’s recruiting, hiring, and onboarding efforts; lead recruitment for certain positions; partner with hiring managers on staffing needs, candidate selection, and recruiting practices; and support workforce and succession planning.
  • Promote positive employee relations and a collaborative, professional workplace; oversee employee engagement programs and events; communicate HR updates; and improve employee communications and recognition.
  • Coach leaders and employees on company values, performance management, and disciplinary matters; manage employee relations cases through investigation, documentation, and resolution; identify trends and recommend proactive solutions; and escalate elevated or repeated cases to the Sr. HR Business Partner.
  • Oversee training records and required training completion; partner with hotel leaders on orientation and brand/service training; identify training needs; coach and develop leaders and employees; and coordinate with the corporate Development and Engagement team.
  • Ensure timely processing of wage changes, review wages for accuracy and equity, audit non-exempt incentive programs, support market wage analysis and pay proposals, advise on benefits, assist with enrollment, and administer leave programs and return-to-work processes, including accommodations as needed.
  • Serve as the property HRIS subject matter expert; coordinate with corporate HR Operations on HRIS initiatives; oversee accurate HRIS records and timely, accurate timecard approvals for bi-weekly payroll.
  • Work with department leaders to maintain a clean and safe workplace; coordinate with Loss Prevention and Engineering to address safety and security concerns; maintain workers’ compensation and safety program compliance; follow up on incidents; and support monthly Safety Committee meetings.
  • Stay current on employment laws and ensure fair and consistent application of federal, state, and local laws and fair employment practices; oversee personnel records and Form I-9 compliance; support required training and certification compliance; and follow CSM Standard Operating Procedures.
  • Participate on the Executive Committee and collaborate with its members to promote a positive and professional work environment.
  • Coach, develop, and manage the performance of the HR Generalist; conduct interviewing, selection, termination, retention, training, and performance evaluation for direct reports.
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