Complex Food & Beverage Manager

EOS • Tuscaloosa, AL

20d

About The Position

Assist in managing all Food and Beverage operations, including guest service, food and beverage quality, inventory and systems management, budgeting and forecasting, marketing, report generation, department management, and meeting participation and facilitation. Support the Food and Beverage teams at AC Hotel Tuscaloosa Downtown and Home2 Suites by Hilton Tuscaloosa Downtown. Maintain consistency in food quality and presentation and monitor costs and portion controls. Help monitor and develop team member performance through supervision, professional development, scheduling, counseling, evaluations, and recognition. Greet guests, respond to inquiries and requests, and resolve guest concerns in a timely, friendly, and efficient manner. Monitor guest service and satisfaction trends, address issues, and make improvements. Ensure compliance with health, safety, sanitation, and alcohol awareness standards. Assist with recruiting, interviewing, and training team members. Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Two years of Food and Beverage experience, including some supervisory training or experience.
• Ability to speak, read, and write fluent English.
• Reading and writing skills to document completed tasks, order supplies, receive instructions, and read equipment manuals, including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem-solving, reasoning, motivating, organizational, and training abilities.
• Ability to frequently stand, bend, climb, kneel, and move about the facility.
• Ability to regularly use commercial cleaning chemicals.
• Ability to carry, lift, or pull items weighing up to 50 pounds.
• Availability to work mornings, evenings, weekends, and holidays.

Nice To Haves

• Previous hospitality industry experience.
• Ability to speak languages in addition to English.
• Experience with Microsoft Office.

Responsibilities

• Assist in managing Food and Beverage operations, including guest service, quality, inventory, systems, budgeting and forecasting, marketing, reporting, department management, and meetings.
• Support Food and Beverage teams at AC Hotel Tuscaloosa Downtown and Home2 Suites by Hilton Tuscaloosa Downtown.
• Ensure consistency in food quality and presentation and monitor cost and portion controls.
• Assist in monitoring and developing team member performance, including supervision, professional development, scheduling, counseling, evaluations, and recognition.
• Greet guests, respond to inquiries and requests, and resolve concerns in a timely, friendly, and efficient manner.
• Monitor service and satisfaction trends, address issues, and implement improvements.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Assist in recruiting, interviewing, and training team members.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED