Complex Food & Beverage Manager

EOS Hospitality • Tuscaloosa, AL

21d

About The Position

The Complex Food & Beverage Manager assists with Food and Beverage operations for the AC Hotel Tuscaloosa Downtown and Home2 Suites by Hilton Tuscaloosa Downtown. The role supports guest service, food and beverage quality, inventory and systems management, budgeting and forecasting, marketing, report generation, department management, and meetings.

The manager helps maintain consistent food quality and presentation, control costs and portions, and support team member performance through supervision, development, scheduling, counseling, evaluations, and recognition. The role also responds to guest needs, monitors service and satisfaction, ensures compliance with health and safety standards, and assists with recruitment, interviewing, and training.

Requirements

• High school diploma or equivalent.
• Two years of Food and Beverage experience, including some supervisory training or experience.
• Ability to speak, read, and write fluent English.
• Reading and writing abilities sufficient to document completed tasks, order supplies, receive daily instructions, and read equipment manuals, including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem-solving, reasoning, motivating, organizational, and training abilities.
• Ability to frequently stand, bend, climb, kneel, and move about the facility.
• Ability to regularly use commercial cleaning chemicals.
• Ability to carry, lift, or pull items weighing up to 50 pounds.
• Availability to work mornings, evenings, weekends, and holidays.

Nice To Haves

• Previous hospitality industry background.
• Knowledge of languages other than English.
• Experience with Microsoft Office.

Responsibilities

• Assist in managing Food and Beverage operations, including guest service, food and beverage quality, inventory management, systems management, budgeting and forecasting, marketing, report generation, department management, and meetings.
• Support the food and beverage teams at AC Hotel Tuscaloosa Downtown and Home2 Suites by Hilton Tuscaloosa Downtown.
• Ensure consistency in food quality and presentation and monitor cost and portion controls.
• Assist in monitoring and developing team member performance, including supervision, professional development, scheduling, counseling, evaluations, and recognition and rewards.
• Meet and greet guests; respond to inquiries, requests, and issues promptly and resolve guest concerns.
• Monitor and assess service and satisfaction trends, evaluate and address issues, and make improvements accordingly.
• Ensure compliance with health, safety, sanitation, and alcohol-awareness standards.
• Assist in recruiting, interviewing, and training team members.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED