Complex Claims Director - Management Liability

AIG Insurance • Philadelphia, NY

1d • Onsite

About The Position

AIG is seeking a Complex Claims Director for Management Liability to handle its highest-severity Directors & Officers (D&O) claims, with opportunities to handle high-exposure Employment Practices Liability and Fiduciary Liability claims. The role is part of AIG’s Financial Lines Claims team and requires deep technical expertise, sound judgment, a risk-aware approach, and ownership of key outcomes while balancing the needs of multiple stakeholders.

The director determines available coverage, investigates and evaluates claims, develops resolution strategies, and communicates with insureds, brokers, underwriters, counsel, vendors, and senior management. The position includes independently negotiating multi-million-dollar claims with leading plaintiff attorneys, managing litigation strategy and budgets, using alternative dispute resolution when appropriate, and traveling approximately 10% of the time.

Requirements

• At least 6 years of experience handling complex insurance claims, litigation, or related work.
• Excellent verbal and written communication skills.
• Strong negotiation skills.
• Advanced experience and capabilities in litigation claims management, including alternative dispute resolution and mediation.
• Experience attending and controlling cases at pre-suit, litigated, post-trial, mediation, and settlement-conference stages.
• Bachelor’s degree or equivalent.
• Ability to travel approximately 10%.

Nice To Haves

• Management liability claims experience.
• Juris Doctor degree.
• Multi-state adjuster licenses.
• Motivation and interest in an upwardly mobile career path.

Responsibilities

• Determine the scope and extent of available coverage.
• Investigate, evaluate, and resolve new and existing Directors & Officers Liability claims, and potentially Employment Practices Liability and Fiduciary Liability claims.
• Develop and execute investigation strategies to identify critical liability, causation, and damages issues, and assess risk transfer and contribution opportunities.
• Communicate clearly with internal and external customers, including insureds, brokers, and underwriters, to provide guidance and manage expectations.
• Document exposure evaluations, resolution strategies, evaluations, thought processes, and claim strategies.
• Present claim disposition recommendations to senior management.
• Obtain appropriate authority and independently negotiate multi-million-dollar claims with leading plaintiff attorneys nationwide.
• Use alternative dispute resolution when appropriate and necessary.
• Strategize and budget litigation through discussions with counsel, vendors, and insureds.
• Establish clear ground rules with defense and coverage counsel to maintain financial control of budgets and expenses.

Benefits

• Competitive benefits package focused on health, wellbeing, financial security, and professional development.
• Bonus eligibility under the applicable incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior