Complex Care Community Health Worker

Mass General Brigham • Wellesley, MA

3d • Hybrid

About The Position

The Complex Care Community Health Worker works with individuals and communities to promote and maintain good health. The role provides education, support, and outreach to help community members achieve health goals in areas such as exercise, mental health, medication management, nutrition, healthcare navigation, substance use, and other health behaviors. Under the direction of a healthcare professional, the worker provides preventive care and health education to community members.

This is a full-time, hybrid role with standard business hours, Monday through Friday. The schedule includes 3–4 days per week in an office or community setting in Hyde Park, Dorchester, West Roxbury, or Wellesley, Massachusetts, and 1–2 days per week working remotely. Remote work requires a stable, secure, compliant workstation in a quiet environment, and Teams video must be accessed using Mass General Brigham-provided equipment. The role is based at 1245 Centre Street and is scheduled for 40 hours per week.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills, with the ability to interact effectively with varied populations.
• Ability to work independently and as part of a team.
• Basic computer skills, including Microsoft Office and database management.

Nice To Haves

• An associate's or bachelor's degree in a related field of study.
• Experience in community outreach, health education, or a related field.
• Demonstrated ability to work effectively with and advocate for all populations and communities.
• Bilingual skills.

Responsibilities

• Conduct community outreach and engage community members to understand their health needs.
• Provide individual and group health education and coaching to community members.
• Help community members access and navigate the healthcare system, including referring them to appropriate health services.
• Provide basic health screenings and assessments to identify health risks and deliver appropriate interventions.
• Assist with developing health promotion programs and activities to address community health needs.
• Collect data and maintain accurate records of community health outreach activities and interventions.
• Attend meetings and trainings related to community health promotion and education.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED