Community Health Worker - Primary Care

HHC • Indianapolis, IN

22h • Hybrid

About The Position

The Community Health Worker (CHW) will work with patients at the health center and community level to enhance understanding and adherence to treatment protocols, identify social determinants of health, and help patients to set and achieve their self-management goals. The CHW will document home social and environmental assessments timely, accurately and with good quality, identifying barriers to accessing appropriate healthcare or other concerns within the patient's home environment.

Requirements

• High school diploma or GED with 2 years of community related experience
• Flexible hours, sometimes working on weeknights and weekends
• Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements
• Ability to relate to a variety of people within different cultures, socioeconomic backgrounds and education levels
• Ability to establish and maintain effective working relationships with superiors, coworkers, patients and families
• Willingness to work with patients and their family members or other support persons in the clinic, hospital, home, and community setting
• Strong interpersonal skills; ability to be both clear and concise in written and verbal communication

Nice To Haves

• Associate’s degree preferred
• Community Health Worker certification preferred

Responsibilities

• Proactively contributes to Eskenazi’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi’s values
• Documents health, social and environmental assessments timely, accurately and with good quality, identifying barriers to accessing appropriate healthcare or other concerns within the patient’s home environment
• Performs home visits to patients to provide support, encouragement, and guidance
• Develops supportive and therapeutic relationships with patients and their families
• Accurately documents home/telephone visit outcomes in a timely manner
• Utilizes motivational interviewing to encourage patients to modify their behaviors
• Recommends community resources for patients in order to meet the basic five needs of : housing, food, clothing, transportation and utilities
• Carries a caseload of at least 100 patients
• Advocates for patients to ensure access to needed services which includes developing community relationships and resources
• Identifies any high risk patient symptoms or circumstances that would result in risk for self-harm or harm to others, and notifies appropriate higher level clinical staff for consultation
• Completes appropriate home assessment documentation, identifies barriers and refers patient to the appropriate community resources
• Works with family, significant others and community supports to assist patients in meeting goals
• Alters activities/behaviors to reflect and ensure adequate care appropriate to the age of patients served
• Provides quality case management and provides training to patients on activities related to daily living skills
• Monitors patient progress and reflects this in documentation during follow up visits
• Demonstrates commitment to professional growth by actively participating in clinical supervision

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED