Complex Care Community Health Worker
About The Position
The Complex Care Community Health Worker works closely with individuals and communities to promote and maintain good health. The role provides education, support, and outreach to help community members achieve health goals in areas such as exercise, mental health, medication management, nutrition, healthcare-system navigation, substance use, and other health behaviors. Working under the direction of a healthcare professional, the Community Health Worker provides preventive care and health education to community members. The position is full-time, Monday through Friday, during standard business hours, with a hybrid work model. Employees work 3–4 days per week in the office or community in Hyde Park, Dorchester, West Roxbury, or Wellesley, Massachusetts, and 1–2 days per week remotely. Remote work requires a stable, secure, compliant workstation in a quiet environment, and Teams video must be accessed using MGB-provided equipment.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
- Ability to work independently and as part of a team.
- Basic computer skills, including Microsoft Office and database management.
Nice To Haves
- Associate's or bachelor's degree in a related field of study.
- Experience in community outreach, health education, or a related field.
- Demonstrated ability to work effectively and provide advocacy for all populations and communities.
- Bilingual skills.
Responsibilities
- Conduct community outreach and engage community members to understand their health needs.
- Provide individual and group health education and coaching to community members.
- Help community members access and navigate the healthcare system, including referrals to appropriate health services.
- Provide basic health screenings and assessments to identify health risks and offer appropriate interventions.
- Assist in developing health promotion programs and activities to address community health needs.
- Collect data and maintain accurate records of community health outreach activities and interventions.
- Attend meetings and trainings related to community health promotion and education.
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums, and bonuses as applicable
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
