Company Police Officer

FirstHealth of the Carolinas, Inc.•Troy, NC

15d•Onsite

About The Position

Performs general-duty law enforcement work to protect life and property across the FirstHealth Corporate system. Assignments may occur throughout the system, with a primary focus on hospitals in Moore, Hoke, Richmond, and Montgomery counties. The role involves varied shifts, including days, nights, and holidays, as well as responding to after-hours incidents and emergencies. The officer performs a full range of law enforcement duties, including patrol, crime and accident investigation, assistance to patients and visitors, traffic control, suspect apprehension, and court testimony. Duties are performed under departmental policy and applicable state and federal law, with regular supervision and evaluation through observation, report review, and discussion of incidents. Officers work as part of a public safety team that includes sworn police officers and non-sworn public safety officers. The work entails the usual hazards of law enforcement and is subject to Level III OSHA standards for bloodborne pathogens. The position includes fixed-post responsibilities at the Emergency Department and hospital concourse, such as controlling patient, visitor, and after-hours access and operating a metal screening system. Officers maintain knowledge of emergency codes and response procedures, assist with mental health patient custody and transportation, and manage disruptive behavior. The role also requires use of police vehicles, foot and bicycle patrol, communications equipment, a mobile data terminal, and other police equipment. The work may occur in an office and in medical care facilities, and includes investigations, vehicle and foot patrols, travel to FirstHealth facilities as needed, and potential exposure to hazardous materials, communicable diseases, and blood or body fluids. The position is part of a 24-hour, seven-day-a-week public safety operation and includes on-call responsibility for after-hours emergencies or criminal events.

Requirements

High school graduation and completion of basic law enforcement training, or an equivalent combination of education and experience.
A valid North Carolina driver's license, or the ability to obtain one.
Certification as a law enforcement officer by the North Carolina Justice Training and Standards Commission, or the ability to complete the North Carolina BLET Transfer course.
High computer literacy and technical competency, including office automation skills.
Strong time-management, organizational, multitasking, interpersonal, verbal, telephone, customer-service, and writing skills; self-motivation.
Considerable knowledge of state and federal laws, local ordinances, and police department policies, especially concerning arrest, search and seizure, and traffic control.
Knowledge of applying information technology to work and working knowledge of law enforcement principles, practices, methods, and equipment.
Some knowledge of scientific crime detection and identification methods.
Skill in using firearms and other police equipment and applying self-defense tactics.
Skill in collaborative conflict resolution.
Ability to communicate clearly over radio and other technology and operate a computer terminal.
Ability to exercise sound judgment in routine and emergency situations, provide effective court testimony, and prepare clear and concise activity reports.
Ability to maintain cooperative and effective relationships with citizens, coworkers, law enforcement agencies, and organization staff.
Ability to access the entire campus, sit for extended periods, communicate with others, maintain visual acuity and manual dexterity, perform repetitive tasks with interruptions, lift and move materials weighing 5–15 pounds, reach overhead, and demonstrate physical flexibility.
Availability to work varied hours and days in a 24-hour, seven-day-a-week operation and to be on call for after-hours emergencies or criminal events.

Nice To Haves

Prior experience is preferred.
Advanced law enforcement certification, or the ability to obtain it within the established timeframe, is preferred.
North Carolina General Instructor certification is preferred.

Responsibilities

Patrol facilities and property by police car, on foot, by bicycle, or other appropriate means; inspect doors, windows, and unoccupied buildings; observe for stolen vehicles, missing persons, suspects, and hazardous conditions.
Control patient and visitor entry at Emergency Department and hospital concourse posts, operate metal screening equipment, and screen after-hours visitors and employees for authorization and identification.
Maintain knowledge of emergency codes and FirstHealth Police response procedures; assist with mental health patient custody, transportation, and escorts; control disruptive patients.
Respond to calls for assistance, complaints, suspicious activity, domestic disputes, disruptive behavior, and other needs, determine the nature of each situation, and take appropriate legal or persuasive action.
Investigate traffic accidents, issue traffic citations, address illegal parking, direct traffic, and participate in emergency operations.
Investigate accidents and possible crimes by observing, questioning witnesses, and gathering physical evidence; perform investigative tasks assigned by senior officers; arrest and process criminal suspects.
Advise the public on laws and local ordinances, testify in court, execute search warrants, and serve papers as needed.
Regulate and direct traffic during busy periods or when signals malfunction or accidents occur, and maintain order at public gatherings.
Perform bank escorts.
Use a two-way radio to receive and transmit information and operate a mobile data terminal with various software.
Prepare detailed records and reports of activities.
Perform related duties as required.