Community TelePrEP Navigator
About The Position
The Community TelePrEP Navigator serves as a trusted community-based resource supporting individuals in accessing HIV prevention services through the Philadelphia TelePrEP Program. The Navigator provides PrEP education, community outreach, telehealth navigation, client follow-up, and connection to supportive services. The position will also support implementation research activities for the STEP-UP (Streamlining Telehealth for Equitable PrEP Utilization through Community Partnerships) study. The Navigator will work closely with organizational staff, healthcare providers, the Philadelphia TelePrEP Program, and the STEP-UP research team to reduce barriers to PrEP access and strengthen community-based HIV prevention.
Requirements
- Comfortable using computers, telehealth platforms, email, and electronic documentation systems.
- Demonstrates understanding of the cultural and ethnic diversity of sexual and gender minority people of color;
- Ability to multi-task;
- Willingness to travel to partnering agencies, client appointments, boards and committees that support program outcomes
- Ability to maintain confidentiality and accurate records.
- Reliable, organized, self-directed, and able to work effectively as part of a team.
Nice To Haves
- Experience in community outreach, health education, HIV prevention, healthcare navigation, or a related field preferred.
- High School Diploma or GED
- Clinical experience with HIV prevention and harm reduction strategies
- Demonstrated excellent oral and written communication skills
- Lived experience and/or strong knowledge of Philadelphia communities disproportionately affected by HIV is highly valued.
Responsibilities
- Conduct community outreach and promote awareness of PrEP and TelePrEP services.
- Provide culturally responsive PrEP education and answer questions about accessing PrEP.
- Explain the Philadelphia TelePrEP Program and available COLOURS support.
- Engage clients in a welcoming, confidential, and nonjudgmental manner.
- Assist clients with scheduling TelePrEP appointments.
- Help clients access technology and private space for telehealth appointments when needed.
- Assist clients with navigating laboratory testing through Labcorp/Quest, or applicable self-sampling options.
- Identify barriers to accessing PrEP and connect clients with appropriate supportive resources.
- Follow up with clients after TelePrEP appointments and assist with next steps.
- Invite eligible clients to participate in required surveys and provide survey invitation information.
- Complete Outreach, Navigation, and Time-Activity Cost Logs accurately and on time.
- Maintain organized program and research documentation while protecting client confidentiality.
- Communicate implementation questions or challenges to the designated research team.
- Report to the designated COLOURS supervisor and participate in regular check-ins.
- Communicate with the Philadelphia TelePrEP Program and STEP-UP research team as needed.
- Participate in required training, meetings, outreach events, and program activities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
