Community Care Navigator

Jewish Social Service Agency • Fairfax, VA

7d

About The Position

JSSA’s Mental Health Services department is hiring a full-time Community Care Navigator for its growing team addressing economic insecurity. The role supports children, adults, and families by providing care navigation and connecting them with community resources and services. The position reports directly to the Community Care Navigation Team Leader and serves individuals and families in an assigned region of DC, Maryland, or Virginia.

Requirements

• Bachelor’s degree in social work, psychology, or a related field.
• At least 2–3 years of experience performing the described duties in DC, Maryland, or Virginia.
• Experience navigating social welfare systems.
• Proficiency working in a virtual environment and comfort engaging supervisory and team support.
• Proficient computer and database skills, including Microsoft Office.
• At least 2 years of experience working with an electronic health record or similar technology related to service delivery.

Responsibilities

• Engage with referred individuals and families to triage and assess needs related to economic insecurity.
• Complete necessary engagement and assessment tools.
• Develop individualized, comprehensive plans of care that outline goals and use community resources and creative interventions.
• Provide in-depth care navigation within a Systems of Care framework for individuals and families requiring substantive assistance with economic-insecurity-related needs.
• Act as a facilitator, advocate, liaison, and partner to connect individuals and families with needed supports and services, ensuring interventions address their needs.
• Identify services and resources to support successful implementation of interventions.
• Identify and address gaps in services and supports that prevent successful implementation of interventions, and help individuals and families navigate barriers until resolved.
• Develop knowledge of services and supports in the assigned region and establish working partnerships for use in the continuum of support.

What This Job Offers

• Job Type: Full-time