Community Care Navigator
About The Position
JSSA’s Mental Health Services department is hiring a full-time Community Care Navigator to join its team addressing economic insecurity. The role reports directly to the Community Care Navigation Team Leader and supports individuals and families in an assigned region of DC, Maryland, or Virginia. The navigator provides care navigation within a Systems of Care framework, connecting people with community resources and services and helping them address barriers to support. JSSA is a nonsectarian provider of clinical and social services to people of all religious backgrounds, races, and ethnicities across the Washington metropolitan area.
Requirements
- Bachelor’s degree in social work, psychology, or a related field.
- At least 2–3 years of experience performing the described duties in DC, Maryland, or Virginia.
- Experience navigating social welfare systems.
- Proficiency working in a virtual environment and comfort engaging supervisory and team support.
- Proficient computer and database skills, including Microsoft Office.
- At least 2 years of experience working with an electronic health record or similar technology related to service delivery.
Responsibilities
- Engage with referred individuals and families to triage and assess needs related to economic insecurity, and complete required engagement and assessment tools.
- Develop individualized, comprehensive plans of care that outline goals and use community resources and creative interventions.
- Provide in-depth care navigation within a Systems of Care framework for individuals and families in an assigned region of DC, Maryland, or Virginia who need substantive assistance navigating resources related to economic insecurity.
- Serve as a facilitator, advocate, liaison, and partner to help individuals and families connect with needed supports and services, ensuring interventions meet their needs.
- Identify services and resources that support successful implementation of interventions.
- Identify and address service and support gaps that impede interventions, and help individuals and families navigate barriers through resolution.
- Build knowledge of regional services and supports and establish working partnerships for use in the continuum of support.
Benefits
- Competitive salary and benefits package
- Healthy work-life balance
- Collaborative team environment
- Opportunities for personal growth and professional development
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What This Job Offers
Job Type
Full-time
