Community Support Team (CST) Team Lead (Roxboro, NC )

Pathways to LifeRoxboro, NC
Hybrid

About The Position

Pathways to Life, Inc. is seeking a licensed clinical leader to serve as a Community Support Team (CST) Team Lead in Roxboro, NC. This role involves leading and supervising a multidisciplinary team, providing clinical oversight, direct care, and ensuring operational excellence in a fast-paced, community-based behavioral health setting. The ideal candidate will be passionate about mentoring teams, driving outcomes, and making a significant impact in the community.

Requirements

  • Master's degree in Human Services or a related field
  • Full or associate licensure in North Carolina (LCSW, LCMHC, LMFT, or similar)
  • Minimum of 1 year of experience in mental health, CST, or similar services
  • Leadership mindset with the ability to supervise and develop staff
  • Strong documentation, time management, and clinical decision-making skills
  • Ability to thrive in both office and field environments

Responsibilities

  • Lead and supervise a multidisciplinary CST team (QPs & APs)
  • Provide clinical oversight, coaching, and real-time support
  • Conduct assessments, authorizations, and treatment planning
  • Run treatment team meetings and ensure person-centered care
  • Respond to crises and guide your team through critical situations
  • Review and approve documentation within 48 hours to stay audit-ready
  • Monitor service delivery, units, and census to keep care flowing
  • Ensure compliance with NC Clinical Coverage Policy 8A
  • Partner with community stakeholders, including DSS, schools, and DJJDP
  • Drive quality, compliance, and CARF-ready documentation practices
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