Qualified Professional (QP) for Community Support Team (CST)

HEALTHSTAR LLC•Charlotte, NC

4h•$25 - $30

About The Position

Healthstar is seeking an experienced and compassionate Qualified Professional (QP) to join its Community Support Team (CST). The role provides community-based mental health support to individuals with serious mental illness and co-occurring substance use disorders, helping them achieve greater independence, stability, and recovery. The QP works collaboratively with the CST Team Lead and other professionals to deliver individualized, recovery-focused services in accordance with NC Medicaid guidelines. This is a 1099 independent contractor, fee-for-service position paying $25–$30 per billable service hour, based on qualifications and experience. Compensation is calculated for eligible CST services actually delivered, properly documented, and approved through Healthstar’s internal review process. Partial hours are calculated proportionally using approved 15-minute service units. Payments are processed biweekly under the independent contractor agreement. There is no minimum caseload or guaranteed earnings. Flexible work-from-home options are available.

Requirements

Meet North Carolina's Qualified Professional requirements under 10A NCAC 27G .0104 through an applicable qualification pathway.
Qualifying pathways include a bachelor's degree in Social Work, Psychology, or another qualifying human services field and at least two years of qualifying supervised experience; a master's degree in a qualifying human services field and at least one year of qualifying supervised experience; a bachelor's degree in a non-human services field and at least four years of qualifying supervised experience; or another qualification pathway recognized under North Carolina regulations.
Previous experience working with a CST team in North Carolina is required.
Complete applicable NC Medicaid CST-required trainings.
Experience supporting individuals with serious mental illness and co-occurring substance use disorders.
Knowledge of person-centered planning, psychiatric rehabilitation, crisis intervention, and Medicaid documentation requirements.
Valid driver's license and reliable transportation.

Responsibilities

Provide community-based CST services according to individualized Person-Centered Plans.
Assist clients with recovery goals, independent living skills, housing stability, and community integration.
Coordinate care with the CST Team Lead, healthcare providers, and community partners.
Provide crisis prevention and intervention support within the QP's scope.
Complete accurate and timely service documentation.
Participate in required CST team coordination and treatment planning activities.
Ensure services comply with NC Medicaid and applicable payer requirements.