Team Manager- Roxboro Road 1993

Panera Bread•Durham, NC

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run effective shifts, develop team members, and maintain Panera’s standards. The role focuses on delivering high-quality food and service, creating positive guest experiences, building guest loyalty, and fostering a culture of warmth, belonging, growth, and trust. The manager coaches and motivates the team to meet goals for sales, speed, order accuracy, and guest experience, and helps train the team in food safety.

Requirements

Must be at least 18 years old.
Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification, or ability to obtain certification.
Ability to work flexible hours, including nights and weekends.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions in a loud environment.
Any job offer is conditional upon the results of a background check.

Nice To Haves

At least 1 year of restaurant management experience is preferred.

Responsibilities

Ensure guests are delighted by the quality of the food, service, and staff.
Build relationships that encourage long-term guest loyalty.
Lead, manage, coach, motivate, and develop team members to meet goals for sales, speed, order accuracy, and guest experience.
Recognize and celebrate team members’ achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Model Panera’s Guiding Values and Behaviors by taking initiative, finding solutions, working as a team, learning and growing together, and celebrating success.