Team Manager- Roxboro Road 1993

Panera Bread•Durham, NC
•Onsite

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run great shifts, support team development, and maintain the standards guests expect. The role focuses on delivering quality food and service, building lasting guest relationships, coaching and developing team members, and promoting a culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Any job offer is conditional upon the results of a background check.

Requirements

  • Must be at least 18 years old.
  • Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
  • ServSafe certification or the ability to obtain certification.
  • Ability to lift, carry, push, or pull objects weighing 25 pounds.
  • Ability to stand and walk for up to 6 hours.
  • Ability to communicate clearly and quickly understand guests' and associates' directions in a loud environment.
  • Availability for flexible hours, including nights and weekends.

Nice To Haves

  • At least 1 year of restaurant management experience is preferred.

Responsibilities

  • Ensure every guest is delighted by the quality of food, service, and staff.
  • Build engaging relationships that lead to long-term, loyal guests.
  • Lead, manage, and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience; celebrate their achievements.
  • Participate in interviewing and selecting team members.
  • Train the team in food safety standards and ensure those standards are maintained.
  • Help build a culture of warmth, belonging, growth, and trust.
  • Represent the company's Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.

Benefits

  • Competitive pay and eligibility for quarterly bonuses.
  • Free on-shift meals and unlimited fountain beverages.
  • Paid vacation, sick time, and holidays.
  • Medical, dental, vision, life, and pet insurance.
  • 401(k) with match available.
  • Career advancement and leadership development opportunities.
  • Tuition discounts.
  • Perks and rewards for team members.
  • Team member assistance program.
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