Community Success Coach - NSP

Good Shepherd Services•Bronx, NY

18d•Onsite

About The Position

Good Shepherd Services operates community-based residential Non-Secure Placement (NSP) programs in Brooklyn as part of New York’s Close to Home programming. The programs serve justice-involved youth and use the Missouri approach to group treatment and the Sanctuary model of trauma-informed care. After youth leave the residential phase, the Aftercare Program supports and monitors youth and their families. The Community Success Coach works partly in the residential program and mainly in the field. The coach helps youth plan for a successful transition into the community and provides coaching, supervision, and support to help youth comply with release conditions and thrive. The role serves 5–6 young people aged 14–18 who are in ACS custody following Family Court placement.

Requirements

Experience and comfort working with court-involved young adults.
Familiarity with Brooklyn communities and the challenges faced by young adults living there.
Familiarity with strength-based and youth development principles.
Ability to use public transportation, including subways and buses, to attend meetings and make home visits.
Ability to climb stairs when an elevator is unavailable.
Ability to use social media and mobile technology, including tablets and/or notebook computers.
Ability to work evenings and weekends.
Ability to complete and pass all components of Safe Crisis Management physical intervention training.
Ability and openness to use restorative practices with youth and families.
Commitment to working from a strength-based, youth and family development, and trauma-informed perspective.

Nice To Haves

Bilingual in English and Spanish.
Prior exposure to the criminal justice system.
Bachelor’s degree.
Experience working with families.
Valid NYC driver’s license.

Responsibilities

Coach and support 5–6 young people aged 14–18 in GSS Non-Secure Placement programs, focusing on aftercare.
Work with youth while they are still in placement.
Provide intensive in-home support and guidance to assigned youth and family members.
Help youth and families develop healthy communication skills and coping mechanisms.
Help youth develop goals and reflect on their decision-making.
Track youth attendance at school and required appointments.
When needed, escort youth to school, court, ACS meetings, and other required engagements.
Refer youth and family members to appropriate community resources.
Participate in a rotating on-call schedule and respond to youth and families during crises.
Facilitate journaling groups and use the specified journaling curriculum.
Create opportunities for participants to maximize their potential through engaging programming, high expectations, and quality services.
Meet with the Director for bi-weekly supervision.
Participate in treatment team meetings, Family Team Conferences, and other required meetings.
Communicate with ACS staff as appropriate.
Use internal and external databases as required, including entering notes into Connections.
Learn and implement the Sanctuary model of trauma-informed care and the Missouri Approach to youth care.
Participate in agency work groups, committees, required training, and technical assistance sessions.
Perform other duties as assigned.