Community Services Representative II (Family Health Advocate) - Limited Term

City of Pasadena•Pasadena, CA

13d•Onsite

About The Position

The City of Pasadena Public Health Department is seeking an enthusiastic and skilled Community Services Representative II to serve as a Family Health Advocate (FHA) for the Black Infant Health (BIH) program. The BIH program assists pregnant and parenting women in developing life skills, setting and achieving health goals, and learning stress management strategies. Its primary aim is to address significant and persistent disparities in maternal and infant health within the African American birthing community, aligning with the Pasadena Public Health Department's objective to eliminate health inequities and ensure healthy birth outcomes for Black women. Service delivery involves conducting 10 prenatal and 10 postpartum group sessions on various topics, alongside providing client-centered life planning and one-on-one case management.

Requirements

Graduation from high school or GED equivalent.
Two years of community service experience providing direct services to the target population and performing tasks related to the program.
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.
Proficient in the use of MS software.

Nice To Haves

Knowledge, understanding, and respect of the values and beliefs of African American women and the African American community.
Fully embraces and supports the BIH Governing Concepts of cultural competence, client-centered, strength-based, and cognitive skill building approaches.
Knowledge of women’s health, including prenatal and postpartum health; life course perspective; infant behavior and development; health education including breastfeeding; nutrition and physical activity; and local community and social services.
Demonstrates cultural competence and ability to operate in a culturally affirming manner.
Sound communication and interpersonal skills.
Basic counseling skills (i.e. reflecting, active listening, paraphrasing).
Critical thinking and problem-solving skills.
Basic administrative skills (i.e. appointment scheduling, documentation, report writing, computer skills).
A Bachelor’s Degree from an accredited college or university program in Women/Maternal Health, Child/Infant Health, Social Work, Health Education, Human Services, or a related field is preferred and will be factored into the initial screening.
Three years of community service experience providing direct services to the target population is preferred.
Ability to work collaboratively within a multidisciplinary team.

Responsibilities

Works as a Case Manager to clients of the BIH Program.
Conducts case management services that align with identified needs of each participant.
Responsible for the development of a Life Plan that is on-going throughout the intervention.
Completes all prenatal and postpartum assessments.
Provides ongoing identification of specific concerns/needs and referral to services outside of BIH as needed based on Life Planning meetings.
Maintains awareness and familiarity with local community and social services for client referrals.
Enters data related to case management, Life Planning, etc. in a timely and accurate manner.
Coordinates and consults with group facilitators to ensure that case management goals are linked to group session goals.
Attends CDPH/MCAH-sponsored BIH Basic Training as well as subsequent BIH Advanced Trainings.
Maintains confidentiality and adheres to HIPAA regulations.
Participates in community activities to promote the BIH Program and to provide general information regarding health services available; conducts community presentations.
Participates in case conference activities.
Assists with prenatal and postpartum group sessions as needed.
Assesses and comprehends community problems and recommends and implements appropriate courses of action.
Assists with developing and facilitating client and community classes as needed.
Prepares correspondence and reports and maintains data and programmatic records as necessary.
Assist with set-up and teardown during Outreach Activities.
May be assigned to work on special projects.