Community Services & Program Coordinator

City of Westerville • Westerville OH 43081, OH

5d • Onsite

About The Position

Under the general supervision of the Director, Deputy Director, and Code Enforcement Manager, the Community Services & Program Coordinator manages City financial assistance programs including the Westerville Home Repair Program and the Westerville Helps Home Improvement Program. Work also involves the management of the City social work placement intern position in partnership with The Ohio State University College of Social Work. Essential functions of work will require proficiency in project management, data entry, accounting, reconciliation, reporting, service coordination, digital dexterity, information processing, and communication. This position will serve a dual role as a community services coordinator and program manager, providing financial assistance opportunities, social services and volunteer linkage in the community. Work requires exercise of initiative and independent judgement with limited direct supervision.

Requirements

• Bachelor’s degree in social sciences, public administration, sociology, psychology, or a related field.
• Over two (2) years of relevant experience.
• Must possess and maintain a valid State of Ohio driver’s license and must remain insurable under the City’s vehicle insurance policy.
• Any combination of education, training, and/or experience equivalent to the minimum qualifications stated above.
• Proficiency in project management, data entry, accounting, reconciliation, reporting, service coordination, digital dexterity, information processing, and communication.
• Ability to hold sensitive matters in strict confidence and maintain confidential files and correspondence.
• Ability to perform assessments of individuals or families to determine unmet needs, care, and/or protection and make recommendations or referrals for city residents.
• Ability to organize and work independently in an environment of frequent interruptions.
• Ability to work in multidisciplinary teams which may include government officials and employees, other agencies, community residents, developers, and the general public.

Nice To Haves

• Obtaining Licensed Social Worker (LSW) within eighteen months of hire is preferred.

Responsibilities

• Manages the Westerville Home Repair Program including but not limited to partner and consultant management, answering questions from internal and external parties, accepting applications, evaluating applications, tracking progress, ensuring compliance with program specifications, performing field inspections, maintaining photographic and/or videographic evidence of program compliance, managing reporting requirements, providing presentations (Council, Boards, Commissions, community organizations, etc.), overseeing multiple program applications concurrently, overseeing multiple grant program lifecycles concurrently, maintaining direct lines of communication with program applicants, managing post-grant program requirements, reporting, record keeping, and related duties.
• Manages the Westerville Helps Home Improvement Program including but not limited to answering questions from internal and external parties, accepting applications, evaluating applications, tracking progress, ensuring compliance with program specifications, performing field inspections, maintaining photographic and/or videographic evidence of program compliance, managing reporting requirements, providing presentations (Council, Boards, Commissions, community organizations, etc.), overseeing multiple program applications concurrently, overseeing multiple grant program lifecycles concurrently, maintaining direct lines of communication with program applicants, managing post-grant program requirements, reporting, record keeping, and related duties.
• Manages the Westerville Social Work Intern Placement Program including but not limited to providing direct supervision to social work interns, in the capacity of a Task Instructor and/or Field Instructor, completion of required Task Instructor and/or Field Instructor training, ensuring compliance with the Learning Agreement, ensuring compliance with the Supervision Log, ensuring compliance with Site Visit requirements, attending bimonthly meetings with the social work interns and the university, management and coordination of social services provided to the community, serving as a mentor to social work interns, and related duties.
• Connect residents experiencing unmet needs with appropriate resources including but not limited to community-based social services such as housing, food, transportation, education, health, life skills, and other resources.
• Develop and maintain a resource directory listing federal, state, and/or local service providers and potential funding sources for community programs and projects including but not limited to government grants, foundation grants, and corporation grants.
• Attend Council, Board, and Commission meetings, community meetings, community events, and other meetings or events during work hours or outside of work hours as assigned.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level