Program Coordinator - Community Education

Dexter Community Schools•Dexter, MI

1d•Onsite

About The Position

The Community Education Program Coordinator plays a key role in developing and supporting engaging, high-quality programs for learners of all ages. This position is responsible for coordinating courses, workshops, and events that reflect the needs and interests of the community while ensuring excellent customer service and smooth program operations.

Requirements

Degree required (Associates or higher) in business, communications, recreation, or other related field
Strong organizational skills with attention to detail
Excellent interpersonal and communication skills
Ability to work collaboratively with instructors, staff, and community members
Experience with program coordination, event planning, and customer service required
Familiarity with registration systems and basic financial processes

Responsibilities

Develop and coordinate Community Education courses, workshops, and events
Work with instructors to create program offerings that reflect community needs
Set up and maintain courses in the registration system with accurate schedules, descriptions, and fees
Monitor enrollment and make program adjustments as needed
Serve as the main point of contact for instructors and participants
Provide courteous, timely, and professional customer service by phone, email, and in person
Support instructors with scheduling, logistics, and classroom needs
Ensure course listings, catalogs, and online registration information are accurate and current
Track attendance, maintain rosters, and process program evaluations
Assist with billing, payments, and refunds as needed
Generate reports and provide recommendations for program growth and improvement
Flexibility to work days, afternoons, evenings, and weekends to ensure proper supervision and management of staff and programs