Community Service Officer

City of Warrenville • Warrenville, IL

3d

About The Position

The City of Warrenville is hiring a full-time, non-exempt Community Service Officer to support the Warrenville Police Department. The role provides hands-on experience in law enforcement support and public service, working with sworn officers, the Records Division, and Community Service personnel to enhance public safety, support department operations, and foster positive relationships with residents and businesses. Duties combine field work, customer service, records management, and community engagement.

The position requires a high school degree or equivalent and 1–3 years of experience involving substantial contact with the general public or community, or an equivalent combination of training and experience. A valid Illinois Class D driver’s license is required. The general schedule is 11:00 a.m. to 7:00 p.m., Monday through Friday. The hiring range is $59,016–$64,549, with starting salary dependent on experience.

Requirements

• High school degree or equivalent.
• 1–3 years of experience involving substantial contact with the general public or community, or an equivalent combination of training and experience that provides the knowledge, abilities, and skills to perform the job functions.
• Valid Illinois driver’s license (Class D).

Responsibilities

• Provide traffic control at accident scenes, special events, and community activities.
• Enforce parking ordinances and address parking-related concerns.
• Respond to non-criminal complaints and assist residents with service requests.
• Provide vehicle and building lockout assistance.
• Handle animal-related calls for service.
• Assist with duties that do not require a sworn police officer.
• Support community outreach events and build positive relationships with residents and local businesses.
• Work with the Community Service Technician on departmental programs and initiatives.
• Redact body-worn camera footage for court proceedings and Freedom of Information Act requests.
• Prepare and submit digital evidence through approved court portals.
• Assist the Records Division with daily operations, including front-counter and telephone customer service, processing records and FOIA requests, special projects, and administrative tasks.
• Maintain accurate records and departmental documentation.

Benefits

• Blue Cross Blue Shield PPO and HMO insurance plans
• Express Scripts prescription drug coverage
• Employer-paid Basic Life and AD&D coverage of $50,000
• Illinois Municipal Retirement Fund participation (mandatory)
• Eligibility for the federal Public Service Loan Forgiveness program
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Spanish language proficiency bonus
• Paid vacation days
• Three personal days
• Sick leave
• Holiday benefits
• Voluntary dental coverage through Delta Dental
• Voluntary vision coverage through VSP
• Additional voluntary life insurance through Securian or NCPERS
• Healthcare and Dependent Care Flexible Spending Accounts
• 457 Deferred Compensation
• Brightstart 529 College Savings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED