Community Service Officer

City of Baldwin Park • Baldwin Park, CA

4d • Onsite

About The Position

The City of Baldwin Park Police Department is hiring a non-sworn Community Service Officer to support public safety and Police Department operations. Under general supervision from designated sworn personnel, the position performs non-hazardous field and administrative duties involving patrol, traffic control, parking enforcement, community policing, records, investigations, and special assignments. Duties may include enforcing City codes and ordinances, issuing citations, assisting the public, collecting fees, and providing front-counter support. Work is performed in both an office and field environment, and schedules may vary according to departmental needs.

Requirements

• High school diploma or GED equivalent.
• One year of clerical experience involving public contact, preferably in a law enforcement agency.
• Possess or be able to obtain a valid California driver's license.
• Possess POST PC 832 (Powers of Arrest) certification or successfully complete the PC 832 course within three months of hire.
• Ability to operate a department vehicle lawfully and safely.
• Ability to learn and apply basic criminal, traffic, and civil law pursuant to department training; understand, interpret, and apply applicable federal, state, and local codes and regulations, including vehicle, penal, and municipal codes.
• Ability to learn automated systems, follow verbal and written directions, write neat, concise, thorough reports, and work independently and cooperatively with others.
• Ability to deal constructively with conflict, physical threats, verbal abuse, and other stressful situations, and develop or initiate effective resolutions.
• Ability to communicate and interact effectively with the public and promote a professional image of the department.
• Ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.
• Availability to work varying schedules, which may include fixed or rotating shifts, holidays, weekends, evenings, and extended hours.

Nice To Haves

• Associate degree in a related field from an accredited college.
• Clerical experience involving public contact in a law enforcement agency.

Responsibilities

• Provide a visible uniformed presence and patrol City parks on foot or in a vehicle; investigate quality-of-life complaints and nuisance-abatement matters and issue citations as appropriate.
• Monitor locations and prepare reports; investigate and complete crime reports when no suspect is present, investigate complaints, and investigate assigned traffic collisions and other incidents.
• Investigate assigned missing-person cases, adult and juvenile misdemeanor arrests, status-offender cases, and lost-and-found property; provide limited advisory assistance and referrals to victims and families.
• Issue parking citations and enforce regulations for non-moving vehicles; help identify and remove or impound stolen or abandoned vehicles and trailers; assist stranded motorists, provide traffic control, and report traffic hazards.
• Collect and preserve evidence according to established procedures, and inventory and tag evidence.
• Conduct Neighborhood Watch and other crime-prevention programs; participate in department activities and events; liaise with participating agencies and groups; prepare informational materials, newsletters, and public service announcements.
• Assist the public in person and by phone with information about departmental policies and procedures; create records of crime reports and complaints; appear in court to provide testimony when needed.
• Perform general clerical duties, including typing and operating office equipment, a remote computer terminal, and a police radio.
• Interact courteously and cooperatively with visitors and City staff, maintain confidentiality of work-related issues and City information, and perform other assigned duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED