Community Sales Manager

Trumark Homes•Sumner, WA

About The Position

The Community Sales Manager sells and closes homes in an assigned community while optimizing the new-home sales customer experience. The role is part of Trumark’s Washington Division and supports the development of its in-house sales department. The position works with homebuyers, real estate agents, and internal teams throughout the sales process, from initial contact through closing and beyond.

Requirements

4–5+ years of previous sales experience in Washington.
Real estate license as required by state law.
Knowledge of sales programs, policies, and procedures.
CRM experience.
Proficiency with Microsoft Word, Excel, and Outlook.
Ability to prepare, plan, and deliver clear, persuasive sales presentations.

Nice To Haves

Bachelor’s degree preferred.
Previous sales experience in new construction preferred.
Current working knowledge of homebuilding and the residential real estate industry preferred.
Experience using Salesforce or Lasso preferred.

Responsibilities

Sell, process, and close homes in accordance with company business plans and customer-experience goals.
Work proactively and positively with the sales team, and participate in division events related to assigned communities.
Follow the company’s selling philosophy and use its sales and organizational tools when working with homebuyers and real estate customers.
Accompany customers through models, undecorated models, and available homesites, including sites at various stages of construction.
Provide timely follow-through with customers from initial contact through after closing, and record communications in the company CRM.
Travel throughout the local community to generate sales through realtor and co-broker relationships, referrals, and prospecting.
Develop in-depth knowledge of the competitive marketplace, including products, sites, local communities, sales, advertising, and demographics.
Track daily customer traffic using company-designated tools, maintain data, and submit periodic reports promptly.
Participate in homeowner orientations required by the division.
Where appropriate, work with customers on builder option purchases.
Participate in neighborhood promotions and marketing programs.
Coordinate with the field team to maintain and secure the sales office and models each day.
Attend weekly sales meetings, by Zoom or in person as scheduled, to review neighborhood status and sales strategies.
Lead or assist with complete paperwork to help escrows close on time.
Perform other duties as assigned.