Community Sales Manager (CSMT)- Pahrump

Taylor Morrison•Las Vegas, NV

15d

About The Position

Taylor Morrison is hiring Community Sales Managers, with all new hires beginning as Community Sales Managers in Training (CSMTs). The training program is tailored to each person's background, experience, and abilities and may last from two weeks to one year. Trainees learn about the company's homes and communities, using finance as a sales tool, sales purchase agreements, CRM-based prospecting, and community management. They shadow experienced Community Sales Managers and complete assigned reading, online courses, and other training activities. The role develops product knowledge, sales techniques, customer relationship management skills, and negotiation ability. Trainees learn to explain the value of the company's homes and communities, understand customer needs, prospect and present solutions, handle objections, close sales, follow up with customers, resolve inquiries, and use CRM tools to track interactions and manage accounts. They participate in performance evaluations and feedback sessions, set development goals, and demonstrate continued learning. Other duties may be assigned. This is a non-exempt position paid at $25 per hour. Employees must keep a time record and are eligible for overtime. The role reports daily to a division or corporate office or community and requires adherence to a schedule. Taylor Morrison provides reasonable accommodations to enable qualified individuals with disabilities to perform essential functions. The company is an equal opportunity employer.

Requirements

Active real estate license where applicable by state.
Proficiency with Microsoft Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
Strong organizational and documentation skills.
Customer-service orientation and commitment to prioritizing the customer.
Ability to be flexible and prioritize tasks to meet deadlines.
Excellent verbal and written communication skills.
Strong problem-solving skills.
Ability to remain stationary for up to 50% of the time; frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Taylor Morrison experience or successful completion of the training program may override required education or experience requirements.

Responsibilities

Participate in training on homes and communities, financing as a sales tool, sales purchase agreements, CRM prospecting, and community management.
Shadow experienced Community Sales Managers to learn best practices and the sales process.
Complete assigned reading, online courses, and other training activities.
Learn home and community features and benefits, and explain how offerings meet customer needs and address pain points.
Learn and practice prospecting, presenting solutions, handling objections, closing, communication, active listening, and negotiation.
Follow up with prospects, respond to customer inquiries, resolve issues in a timely manner, and build and maintain customer relationships.
Use CRM tools to track customer interactions and manage accounts.
Participate in performance evaluations and feedback sessions, set development goals, and track progress.
Report daily to the division or corporate office or community and adhere to the schedule.
Access, input, and retrieve information using a computer or electronic device; communicate face to face with customers, coworkers, and managers; and operate a motor vehicle if applicable.
Comply with company policies and procedures and perform other duties as assigned.