Community Safety and Security Supervisor - 3rd Shift

Discovery Land Company•Nashville, TN

4d•Onsite

About The Position

Troubadour Golf & Field Club is seeking a Community Safety and Security Supervisor for its Security Department at its location outside Nashville, Tennessee. The supervisor reports to the Director of Security and Security Manager and oversees the daily operations, conduct, and performance of officers assigned to the shift. The role ensures the quantity and quality of work, maintains safety and security standards, responds to hazards or violations with appropriate corrective action, conducts inspections, identifies risks, and implements mitigation steps. The supervisor also serves as a mentor, trainer, and leader, with responsibility for the physical and mental wellbeing of officers under their command. The position protects people, facilities, property, and reputation while delivering customer service consistent with company standards. It includes emergency response, access control, field audits, officer training, documentation, communications, and supervision. The role requires work indoors and outdoors in varying weather conditions, prolonged standing and walking, and work outside regular hours as required.

Requirements

At least 4 years of experience in Armed Security, Law Enforcement, or Military.
1–2 years of demonstrated leadership or supervisory experience in a security environment.
Valid and current Tennessee Armed Guard License with Dallas Law training.
Prior experience and training with relevant firearms and defensive tactics.
Valid Enhanced Concealed Weapons Permit (ECWP) or HR 218, to be obtained prior to employment.
Valid Tennessee Driver’s License.
Clear criminal background.
High school diploma, GED, or higher education.
Ability to work and stand inside and outside during all weather conditions.
Ability to physically restrain individuals when conditions for detention exist.
Ability to pass the Annual Fit for Duty Physical Fitness Test.
Strong oral and written communication skills and working knowledge of basic computer functions and programs, including Word, Excel, and Outlook email.
Ability to work calmly and efficiently in high-duress situations.
Positive attitude, professional demeanor, and strong communication and interpersonal skills when serving members, guests, and team members.
Ability to work a flexible schedule including evenings, weekends, and holidays; long hours may be required due to business demands.
Ability to work in a team environment and remain calm and focused during busy periods.
Ability to read, write, speak, and understand English.
Ability to meet physical demands including working indoors and outdoors in all weather, standing, walking, and moving for more than eight hours, and lifting and carrying items sometimes over 50 pounds.

Nice To Haves

Additional languages are preferred.

Responsibilities

Deliver customer service consistent with company standards.
Protect client assets, including people, facilities, property, and reputation.
Conduct quarterly proficiency and development training, including firearms qualification, tactics, and monthly sustainment training.
Respond to emergencies promptly and maintain communication with the Director of Security, internal departments, and external emergency services.
Serve as the first point of contact for external emergency responders and provide minor medical assistance as required.
Maintain training standards covering Use of Force, firearms, defensive tactics, mechanical restraints, search procedures, expandable batons, crisis management, and emergency response.
Perform access control using sound judgment and approved systems; detect, investigate, and deny unauthorized access.
Identify and escalate safety hazards and security vulnerabilities.
Conduct regular field audits and escalate findings.
Use client computer systems to complete reports, audits, and daily activity documentation.
Respond to communications from the Director of Security, Security Manager, SOC Manager, and Training Managers within four hours unless extenuating circumstances exist.
Supervise officers, assign tasks according to operational needs, monitor performance and completion, and resolve personnel issues and concerns from members, guests, or contractors.
Maintain a valid Tennessee Armed Guard License, Enhanced Concealed Weapons Permit (ECWP), and CPR certification.
Stand and walk for prolonged periods, including full shifts.
Work outside regular hours when required.
Operate in indoor and outdoor environments with varying temperatures.
Pass annual Fitness for Duty testing.