Community Resource Paramedicine Responder II

City of Gainesville•Gainesville, FL

4d•$19 - $30

About The Position

This is a professional technical position supporting the development, implementation, administration, and delivery of the City of Gainesville’s Community Resource Paramedicine (CRP) Program. The employee provides care coordination, information, resource referrals, safety and health checks, and follow-up care in person and by telephone. The role also serves as a member of the pre-hospital emergency care team, providing basic and advanced life support. The position reports to the CRP Program Coordinator and works under general direction. The responder conducts home assessments and treatments, coordinates care plans with program leadership and medical supervision, and provides mobile services to address social needs, reduce repeat 911 use and hospital readmissions, and improve quality of life. The role supports CRP program administration, community partnerships, data tracking, special projects and grant work, and citywide health events. It also includes maintaining medical equipment and response vehicles, mentoring student interns and volunteers, and responding to emergencies when needed. The position requires regular attendance, flexible hours including evenings and weekends, and availability for 24-hour on-call duty during City Emergency Operations Center activations. Work may take place outdoors in varying weather, may require remote work, and may involve medical personal protective equipment and exposure precautions. A pre-employment medical examination and satisfactory drug screening are required. The City describes its benefits package as including health and life insurance, paid leave, 11 paid holidays, a pension plan, deferred compensation, on-site fitness centers and medical staff, tuition reimbursement, and a wellness program for eligible regular employees.

Requirements

High school graduation or an acceptable equivalency diploma.
One year of progressive experience in health, social services, or public health, or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
Completion of a paramedic certification program, including a 42-hour credit academic program, most of which consists of clinical hours, and National Registry and/or State of Florida licensure.
Florida State Paramedic certification.
Valid driver license upon appointment.
American Heart Association CPR certification.
Emergency Vehicle Operations Course completed within 12 months of appointment.
Knowledge of applicable laws, ordinances, standards, and regulations; hospital, social service, and City operational systems; chronic disease management; social determinants of health; 911 response systems and related technologies; prehospital paramedicine; family medicine assessments and treatments; community paramedicine; healthcare access and insurance; and public health competencies.
Ability to use EMS equipment and communications, operate an emergency motor vehicle, provide advanced life support, and perform primary care assessment and diagnostics.
Proficiency with computer software and data entry; case management; organizing and planning work; analyzing situations, programs, and problems; maintaining records; and preparing reports.
Effective oral and written communication, interpersonal, coaching, mentoring, judgment, initiative, multitasking, and stress-management skills; ability to work collaboratively with people from diverse backgrounds.

Nice To Haves

Experience working in a community resource program or community paramedicine program.
Associate degree.

Responsibilities

Respond to emergencies with operational fire crews during CRP visits or when dispatched by 911 through a district chief and a CRP unit is available and needed.
Provide and document basic and advanced life support for acutely ill and injured patients, using appropriate EMS equipment and procedures within competency and protocol requirements.
Conduct in-home assessments and ALS treatments on behalf of primary care physicians, including patient assessment, diagnostic interpretation, and delivery of prescribed medications as authorized.
Protect patient privacy and handle patient information in accordance with agency policies and applicable federal and state law.
Mentor and supervise student interns and volunteers during patient visits and complete their evaluations.
Prepare, decontaminate, inspect, inventory, repair, and maintain medical equipment, supplies, first aid materials, and vehicles; test equipment for readiness.
Attend team meetings and in-service training to maintain knowledge of departmental operations, emergency medicine techniques, policies, procedures, codes, and laws.
Provide mobile response and direct services to identify, prioritize, and address social needs and unmet needs, with the goals of reducing repeat 911 use and hospital readmissions and improving quality of life.
Coordinate patient care plans with the CRP Program Coordinator and designated medical supervision; assist in analyzing, designing, implementing, and maintaining the CRP program.
Drive and operate ambulances and other response vehicles to incidents and scheduled appointments.
Develop and maintain effective relationships with community agencies.
Track program data and statistical information.
Conduct program-related special projects, including assisting with grant applications and funding implementation.
Assist in planning and advancing citywide health events, including mobile vaccination, preventive testing, and community health fairs.
Attend work on a continuous and regular basis.
Coordinate events and work with other City and outside-organization events.
Work with local, state, and federal agencies, organizations, and individuals on program issues.
As assigned, supervise employees performing safety-sensitive functions and/or help enforce the drug policy.
May act in the supervisor’s absence and is subject to recall during a state of emergency.
Assist in identifying grant opportunities and gathering information for applications.
Perform other related duties as assigned.