Community Relations & Education Manager
About The Position
The Community Relations & Education Manager (CoRe) is a field-based, patient-facing promotional role within Sanofi’s Rare Blood Disorders franchise. The position engages patients, caregivers, Hemophilia Chapters, Foundations, and the bleeding disorder community through unbranded disease education and branded education about Sanofi’s hemophilia portfolio, supporting education and treatment decision-making. The role delivers education in individual and group settings and collaborates closely with cross-functional stakeholders. The position supports Sanofi’s current Hemophilia portfolio and future product launches, executing regional and national educational programs and speaking engagements. It builds relationships across the bleeding disorder community, provides field insights to brand teams, and manages territory and patient activities using CRM systems. The role is field-based in the San Diego, California area and involves likely travel of 60–80%, potentially including evenings and weekends.
Requirements
- Bachelor’s degree.
- Excellent presentation and platform skills or experience.
- At least five years of pharmaceutical or biotechnology industry experience, or 10 or more years of healthcare experience.
- Demonstrated leadership skills.
- Ability to present ideas effectively to individuals or groups and tailor presentations to audience needs.
- Strong organizational skills.
- Strong project management experience, including superior analytical and planning skills.
- Ability to manage multiple projects simultaneously.
- Ability to execute strategic and tactical plans under tight timelines, including territory management.
- Ability to travel to meetings, trainings, and programs as necessary.
- Valid driver’s license.
- Must reside within the assigned territory’s geographic area or within a reasonable distance as determined by leadership.
- Likely to travel 60–80%; travel may be lower depending on geography, and the role may involve weekend and evening demands.
Nice To Haves
- Master’s degree in a related field.
- Experience in Hemophilia.
- Product launch experience.
- Specialty Pharmacy experience.
- Spanish bilingual skills are highly desirable.
Responsibilities
- Provide unbranded disease-state education and lead branded promotional engagement and programming for patients and caregivers.
- Meet one-on-one with patients and caregivers to provide education as Sanofi’s community partner.
- Drive cross-functional planning and execution of regional and national educational patient programs, capturing feedback for brand decisions.
- Conduct patient engagements in compliance with guidelines and regulatory requirements, ensuring content is truthful, fair-balanced, and non-misleading.
- Collaborate with the Area Business Manager, Regional Director, Clinical Educators, and Case Managers to support strategic alignment and execution.
- Build and maintain relationships with Chapter and Foundation leaders, HTC social workers, and the bleeding disorder community.
- Contribute field insights to the cross-functional brand team on strategy, messaging, and programming.
- Lead regional and national speaking engagements.
- Support creation of new content and updates or renewals of existing materials.
- Manage territory and patient activities through CRM systems.
Benefits
- Employees may be eligible to participate in company employee benefit programs; details are available through the company.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
