Community Relations Director (DCAL)

Civitas Senior Living•Round Rock, TX

About The Position

Civitas Senior Living is hiring a Community Relations Director for Double Creek Assisted Living in Round Rock, Texas. The role focuses on sales, occupancy growth, community outreach, and relationship-building with prospective residents, their families, local businesses, networking organizations, and referral sources. The director represents the community to prospective residents and coordinates move-ins with the Wellness Director. The role also uses CRM software and digital marketing tools to manage sales opportunities and support efficient transitions. Candidates should have proven success meeting sales and occupancy goals, preferably in senior living, and experience in senior living inside sales management or an industry with a comparable sales cycle. A bachelor's degree in Business, Communications, or a related field is described as ideal. New hires must complete the screening process required by state regulations, and residency in the state where the community operates is a condition of employment.

Requirements

  • Proven success achieving sales and occupancy goals, preferably in senior living settings such as assisted living, nursing homes, or memory care.
  • Experience in senior living inside sales management or in an industry with a comparable sales cycle.
  • Residency in the state where the community operates.
  • Successful completion of the screening process required by state regulations.

Nice To Haves

  • Bachelor’s degree in Business, Communications, or a related field is ideal.

Responsibilities

  • Serve as an engaging representative of the community to prospective residents and their families.
  • Build and maintain relationships with local businesses and networking organizations, using digital marketing and social selling.
  • Organize and facilitate move-in activities, coordinating with the Wellness Director to support timely resident transitions.
  • Conduct assessments outside the community.
  • Meet with the Executive Director to develop and execute marketing strategies and follow up with referral sources.
  • Use CRM software to manage waiting lists, future interest, and vacancies and to support an efficient move-in process.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • AD&D coverage
  • Retirement plan
  • Paid time off
  • Career advancement opportunities
  • Professional development in sales and marketing
  • Employee referral incentives
  • Sales achievement rewards
  • Consistent schedules with flexible time-off options
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