Community Outreach Specialist - St. Clair County, IL

Alpharus Health•Caseyville, IL

About The Position

Under direct supervision, the Community Outreach Specialist provides support and access to resources through the Community Outreach and Recovery Support (CORS) Program for homeless and housing-insecure individuals in the St. Clair community. The role helps connect people with opioid or substance use disorders to services that reduce overdose risk and support recovery, including harm reduction, housing, treatment, and recovery support services. The position involves field outreach, coordination of outreach events, observation and documentation, and transportation of clients in Alpharus Health vehicles.

Requirements

  • High school diploma or GED.
  • Valid local driver’s license and good driving record.
  • Must be at least 21 years of age to transport clients.
  • Experience as a Peer Support Worker (PSW) or Person with Lived Experience (PLE).
  • Familiarity with the social, cultural, and economic makeup of the Metro East region and ability and willingness to work with diverse populations.
  • Mental resolve to deal with complex, highly emotional, and/or stressful situations.
  • Basic knowledge of the physical, cognitive, and psychosocial functioning levels of the community population.
  • Basic knowledge of substance use and mental health services, including harm reduction, and the Social Determinants of Health.

Nice To Haves

  • CRSS certification.
  • Experience with street outreach.

Responsibilities

  • Identify opportunities to eliminate barriers to resources and facilitate motivational conversations with individuals.
  • Connect people with opioid or substance use disorders to services that reduce overdose risk and increase recovery capital, including harm reduction, housing, treatment, and recovery support services.
  • Assist the team in maintaining a consistent setting for treatment, planning, and coordinating outreach interaction events.
  • Monitor individuals’ behavior and report observations, incidents, or unusual occurrences; contribute to decisions regarding case management plans.
  • Maintain accurate and legible documentation for all interventions, including overdose prevention activities, consistent with company policy.
  • Drive Alpharus Health vehicles to transport patients in Alpharus treatment programs or people interested in treatment to treatment-to-treatment appointments.
  • Maintain vehicle cleanliness and organization, stock safety supplies, and perform daily safety inspections at the beginning, during, and end of the shift.
  • Communicate safety concerns to the Community Outreach Manager and team in a timely manner.
  • Adhere to proper safety gear and guideline requirements.

Benefits

  • Medical, dental, and vision insurance for employees and dependents.
  • Employee wellness program promoting health and fitness and offering cash-saving premiums.
  • Employee assistance programs focused on mental health.
  • 403(b) retirement plan with 3% employer match.
  • Short-term and long-term disability insurance, life insurance, and AD&D insurance paid for by Alpharus.
  • Flexible Spending Accounts for medical and dependent care.
  • Public Service Loan Forgiveness (PSLF).
  • 18 paid time off days per year, with accrual rates increasing with years of service.
  • 9 paid company holidays.
  • Work-life balance.
  • Training and development programs.
  • Tuition reimbursement up to $5,250 per calendar year.
  • eLearning access to online courses that provide CEUs and job-related training.
  • Formal and informal clinical supervision.
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