Community Outreach Representative – Home Care

Elite Home Health Care•City of Rochester, NY

2d•$58,000 - $66,000

About The Position

Elite Home Health Care is seeking a driven, relationship-focused Community Outreach Representative to promote and grow the agency’s presence within NYC and the surrounding area. The role develops and maintains community partnerships that generate quality referrals for home care services. Candidates should have sales, healthcare marketing, or community outreach experience; familiarity with home care, MLTC, Medicaid, and the downstate New York healthcare network is relevant. Bilingual candidates are encouraged to apply. This is a full-time, field-based, on-the-road position with an 8-hour shift. The representative travels daily throughout an assigned territory and may conduct home visits, support intakes, and hold personalized appointments to help with enrollment. Compensation is $58,000–$66,000 annually, plus commission; final compensation depends on relevant experience, skills, certifications, and location.

Requirements

At least 1 year of sales, healthcare marketing, or community outreach experience.
Excellent communication, presentation, and interpersonal skills.
Self-motivated, organized, and goal-oriented, with the ability to work independently.
Ability to coordinate and host community events and presentations.
Reliable transportation and ability to travel daily throughout the assigned territory.

Nice To Haves

Home care industry experience.
Knowledge of MLTC, Medicaid, and community-based healthcare services.
Strong existing relationships within the NYC/downstate healthcare and community network.
Bilingual in Spanish and English.

Responsibilities

Build, maintain, and strengthen relationships with hospitals, nursing homes, physician offices, rehabilitation facilities, adult day health programs, social workers, case managers, and community organizations.
Develop and manage referral sources to drive census growth and increase community awareness of agency services.
Promote agency services through outreach, presentations, networking events, support groups, health fairs, and community-based events.
Conduct home visits, provide intake support, and hold personalized appointments as needed to assist with enrollment.
Promptly follow up on referrals and leads from families, caregivers, healthcare providers, and community partners.
Maintain ongoing communication with referral sources to support strong partnerships and customer service.
Submit daily activity and outreach reports to management.
Represent the agency professionally in the community and identify market growth opportunities.